bluesk165's avatar
bluesk165
New member | Level 1
5 days ago
Status:
New

a selective sync folder, the "duplicate file warning" does not appear.

When I upload files to a selective sync folder, the "duplicate file warning" does not appear. If there are 2000 files, they are all uploaded from the beginning. I think this is a waste of energy for both Dropbox and me. However, in folders that are not selectively synced, the duplicate file warning appears well. And this is not a problem with the web browser, nor is it a problem with the operating system. This is because Dropbox emphasizes the "advantages of selective sync" in their marketing. I hope you solve this quickly. Thank you.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi there bluesk165 - thanks for taking the time to share your thoughts on this with us.

    Just to make sure we're on the same page, can you send us a screenshot of the warning you're talking about and clarify if you notice this while using the desktop app, the mobile app and/or the web? 

    Any additional information is more than welcome!