You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Status:
Closed
Can we have more folder options like custom folders or sub-folders to add to Computer Backup?
Right now, the automated backup option in Dropbox allows me to sync my Documents, Desktop and Downloads folders. By far the biggest - and most important - folder on my computer is the Music folder th...
I am hours old to Dropbox, but because I can only sync 'documents/desktop/downloads' and the horrible support options/ experience when I tried for 1h 30 min + to figure out how to sync other folders, I am already ready to uninstall although I got 100GB for free to try Dropbox out.
I see that Dropbox is aiming at 'clean, easy and cheerful' but really it just frustrates me a lot.
Maybe I do not want to sync my documents folder, because I have sensitive data in there? Maybe I do not want to sync my download folder because it really is not necessary to sync 2 Gb of software that I just dowloaded?
Maybe I do not want to sync my Desktop for other reasons?
I do however want to be able to sync other folders on my computer such as 'video' and any other folder of my choosing.
Why should that be so difficult? Why should finding out how to do that be so difficult? Why can't I chat with a human being instead of a bot that has no relevant answers? Why is this information not on a support page? Why is it not in a Dropbox youtube video? Why are your support articles so extremely basic?
Yes, I could pay to get better support, but I don't get the whole experience as a new user, so why should I pay more?