You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Hello,
Many users, including myself, would like to see a way to save a thumbnail of our choosing when we send a video link to a client, and without needing to purchase or rent any up-sell software. If it can be done with Vimeo, Youtube, and Frame IO, it can be done here on Dropbox too.
All too often I will share a link with a professional client for a video I've created, and the thumbnail image that opens up for the client is of the on-camera talent caught in an embarrassing pose with their mouth open and their eyes half closed.
Hello Dropbox, can this idea be turned into a reality? You need to help us users look more professional in the eyes of our clients. This is why we pay for the Dropbox service. To my fellow Dropbox users... if you agree with this please "like" it, or add to the thread.
Hello fellow members!
I've just recently started to try out dropbox, am a visual content creator since 15 years and just now send my first two videos, sadly with a total random thumbnail and this is highly frustrating.
Hey dropbox! A thumbnail functions as a COVER!! This is THE first impression, a vital part of the presentation of mostly days of hard work on each single frame to make it top-notch.... I am baffled, that this essential feature is not possible in dropbox and am most likely not going to continue my membership because of this issue! Which is very sad, given that the service and other features are really promising, but looking into this forum and realising, that this CORE-element has been known and not amended by drop box since the 8 years when the first users started to suggest this is not a good sign by dropbox at all!
Adding my support to this as well. The existing system pulls a thumbnail from the 0:08 sec mark, which more often than not, is unflattering or somebody mid-sentence with mouth open.
As a professional filmmaker using Dropbox as a dedicated video file delivery medium, the thumbnail is super important. It's the first thing the client sees, and it's what displays as a preview when the link is shared.
One way this could be solved is by allowing us to choose a different timestamp from within the video file to generate the thumbnail from. Instead of 0:08, maybe I want it at 0:34 or 1:52.
Another way would be an option to upload a custom thumbnail. Often times, we already have a thumbnail generated for a project once it gets to the final destination social media site. Dropbox is behind in this regard and it's becoming increasingly frustrating. I've thought about this feature being missing for years, and have gone out of my way looking for answers multiple times in the past, ultimately finding this thread and taking the time to make a username and comment.
Let us choose our own thumbnails for our videos, please. Such a basic thing.
I've seen threads as far back as 2015. Almost 9 years! I'm not certain this is as easy an implementation as one would think, but I promise professionals would LOVE to have it.
By this point 100s of people have written in on various threads like this dating back as far as 2018 to request that thumbnails be added to video links that we send to our clients.
I have reached the sad realization that Dropbox simply doesn't care about the comments we leave in these forums. They are simply placating us, and we are only talking to a wall.
The possibility of us being able to choose our own thumbnail when we send videos was the only reason that I had for continuing my Dropbox membership, but now that I realize that Dropbox simply doesn't care, and that this will never happen, I have finally cancelled my account.
So far the feeling is wonderful and freeing.
Thanks.
Completely agree. It can actually be done on Dropbox replay but that doesn't translate into the file on regular Dropbox. This isn't rocket science, just a convenient professional way to put the best face on our videos when sending a link to them to someone else.
Totally agree! The thumbnail must be in the control of the video creator!
It’s amateurish to have a random thumbnail and the improvement would encourage more people to upload their videos to dropbox.
It is well about time that this was implemented. It's a basic need, not only for creatives.
I completely agree with this as well. I believe that this is a simple feature that Dropbox should be able to support. Selecting a thumbnail for a video just makes the entire process of sharing video links a lot more professional. The funny example @dhaveron provided is a reality and it just makes everything more awkward. If other video streaming companies can do this, why is Dropbox not meeting the same criteria? Please add this feature as soon as possible!
