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Steve H.22's avatar
Steve H.22
New member | Level 1
2 months ago
Status:
Closed

Make it easier to remove external collaborators on a Dropbox team

in our account, we currently have 89 external collaborators that I would like to remove.  Each collaborator has on average 40 files shared with them and it currently takes four clicks to remove each shared file so 89 x 40 x 4 = 14,240 clicks.  I don't have that kind of time or patience.  Right now, I guess I just leave them and hope they don't access the files any longer.  In the future, we just will not use the exterior collaborator feature - seems completely unworkable.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    Status changed:
    Gathering Support
    to
    Closed

    Hey everyone, this idea has been closed due to inactivity.

    Thank you for your suggestion, and if you have another idea to share, please do!

  • Lawrence L.7's avatar
    Lawrence L.7
    Explorer | Level 4

    This is a critically important functionality, and it is bizarre to discover it does not exist. 

    As the account administrator, I can see the list of my 65 external collaborators, each having access to folders or files or whatever. It should be trivially easy to add checkboxes next to that list, and globally remove access. The removal could give them the ability to re-request access. But to have a system that effectively leaves access open because it is insanely burdensome to close it is crazy.

    This is the best argument I've seen for simply closing my Dropbox account and moving to a different service. 

  • simonDBX's avatar
    simonDBX
    Icon for Dropbox Product Manager rankDropbox Product Manager

    Hey Steve H.22 - thanks for sharing this feedback! I'd love to learn more. Are you the admin of the team? From what page and platform are you looking to manage these settings? (e.g. the Members page within the Admin console on web)

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    Status changed:
    New
    to
    Gathering Support

    This idea is open. 

    If you like this idea, please share how this would help you, and vote to show your support. 

    Our top-voted ideas are shared with our product teams to investigate in our regular reviews.

    • Steve H.22's avatar
      Steve H.22
      New member | Level 1

      This feature would be very helpful to me to maintain security on our team.