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I can't access an old Dropbox account; I don't have the password/email address.
Hello, I can't access an older account I made, only this one and another one that I made later. All I remember about it is that it had some art and animations on there that were created in Macromedia Flash, that the password that I last set it to doesn't work anymore (possibly because of a data breach?), I don't have access to the email associated with it [removed per Community Guidelines], and I can't login. Help! Thanks, AlephI downgraded my team, and now I'm missing my files.
I recently downgraded my team account to a free account. I chatted with customer service and they assured me all my files would remain. Now I've downgraded and most of my files are gone. I can't access customer support anymore as I only have a free account. Does anyone know how to contact them? This is why we downgraded our account, customer service, even with a paid account was so hard to access.
I want to change my emails for my Dropbox accounts, as one is a paid Dropbox account
I can't seem to figure out how to get ahold of ANYONE at Dropbox to help me fix my account. I am getting billed for the PREMIUM plan and not able to use any of it because I have 2 ACCOUNTS and therefore when try to I change my email, it isn't letting me. I USE the one tied to the email that isn't getting billed if that makes sense. I am super frustrated to the point of asking for a complete refund and just using a different service!!!!!!
I'm trying to access Passwords from one of my 3 authorized devices, but get an error.
I have a Basic plan with 3 devices authorized. I am working from one of the 3 devices, and while logged in to Dropbox, it will not allow me to access Dropbox Passwords, saying I am already logged in to 3 devices. This is clearly an error, and I should not have to log out from one of my other devices to access. Can someone help?
I need to acces my paid accaount It has all my files.
i have a paid account. every time I log in I get to a free account with no files. I need the credentials top access the paid account. the subscription is for DROPBOX*S5BX9WZ1JQ16My credentials are looging me in to a free account,=. with zero files I have 20 years of work stored on the paid account which is in good standing.I want to access them and you company has the absolute worst support chat system It from a diiferentb era. please resolve this for meAll data on my account is gone, why?
I always had dropbox as a backup for pictures which i dont use regularly. I came back wanting to download my Vecation Pictures but my whole account is empty. I cant seem to find where to write the support directly so i am here. I am really mad i checked everything including my e-mail who told me its a new acc dispite having activity back in 2023. There are no mails in between. Please dont let it be gone.
My account got deleted by accident. Can I restore it?
Good evening! I have a major issue which is my account has been accidentally deleted without my permission In the last 24 hours and I’ve only found out this morning. I had loads and loads of important files and memories which were stored in my dropbox account which I cannot lose.. is there any way to recover my deleted account?My email no longer exists and I can't receive the security code to access my account
Hi. I pay for Dropbox at £9.99. My email is now closed, was a freeserve.co.uk. Now have a new phone & can’t log into the Dropbox as the verification code goes to the old email. any ideas how to get my account working again or to get my photos back?