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I accidentally created a new Dropbox account with Google and I can't access my Plus plan.
I'm having trouble with my subscription being downgraded from DropboxPlus to DropboxBasis. Because the amount of data in DropboxPlus is more than allowed in DropboxBasis, my subscription is no longer accessible. I myself have not ordered for downgrading. The cause seems to have started because a new app – which I tested – wanted access to the "Plus" subscription. I probably accidentally pressed the Google button for the necessary login, which eventually created a new account (the email address of the original DropboxPlus account is not the email address at Google). Not much later I received an email reporting the downgrading. I admit that this led to a lot of stress in the expectation that there might be little left of the stocks. I then investigated whether I could fix this and do not rule out that this has led to wrong (payment) actions. I contacted Dropbox about this and got a ticket. I did have a reaction but I couldn't do much with it. It also became clear that my account type will not immediately lead to further substantive action. I just had to figure it out. In itself, figuring it out is okay, but if you don't master the English language and have to rely on machine translations, you won't get much further. I was able to disconnect the newly created account from Google and give my own passwords. So it could be removed. Still my original account remains inaccessible ....... And...... In the meantime, I see two mutations on my bank account today. A debit and a refund. I would like to know what the status is of both the original and the new account but how…….
Pasta privada para fotos
Devido ao aumento significativo do armazenamento de fotos íntimas, print ou fotos particular, em dispositivos móveis e ao fato de esses aparelhos/computares serem frequentemente emprestados a outras pessoas, seria essencial a criação de uma pasta privada para fotos com um nível de segurança mais elevado. O vazamento de fotos privadas na internet pode causar danos irreparáveis. Além disso, uma sugestão que considero relevante é a exigência de Face ID ou outro mecanismo de autenticação avançado não apenas em celulares, mas também em computadores. Atualmente, esse nível de segurança não está presente em todas as plataformas, tornando necessário um reforço na proteção de fotos enviadas para a nuvem, garantindo a privacidade e prevenindo acessos não autorizados. Acredito que o Dropbox poderia dedicar mais atenção a essa questão, pois não me sinto seguro ao armazenar prints ou fotos da galeria do meu celular. Seria fundamental a implementação de camadas extras de segurança para evitar vazamentos ou acessos indevidos.
Can't upload material to a link from someone else's account?
I'm trying to upload 1.5tb of data to a link on someone else's account. They have expanded their data quota to allow for this much data, however the dropbox upload keeps failing at my end. the 1.5TB of data is a collection of raw video media (so it's several hundred thousand files within a series of folders) When I tried to upload this via Apple Safari, the upload repeatedly stopped. I was uploading by loading the URL for the upload link to my friend's dropbox account, and then either dragging & dropping the files onto the upload link or using the folder hierarchy to navigate through the folders to select the material from an external hard drive. I've tried swapping to using Google Chrome for the upload, and now the upload link is asking for my name & email address (as per image below). this link wasn't asking for this information on the Safari web page; why am I being asked to submit my name & email? I've tried putting in my name & email address on the google page Further, the google chrome link doesn't appear to be working either
I can't access an old Dropbox account; I don't have the password/email address.
Hello, I can't access an older account I made, only this one and another one that I made later. All I remember about it is that it had some art and animations on there that were created in Macromedia Flash, that the password that I last set it to doesn't work anymore (possibly because of a data breach?), I don't have access to the email associated with it [removed per Community Guidelines], and I can't login. Help! Thanks, AlephI downgraded my team, and now I'm missing my files.
I recently downgraded my team account to a free account. I chatted with customer service and they assured me all my files would remain. Now I've downgraded and most of my files are gone. I can't access customer support anymore as I only have a free account. Does anyone know how to contact them? This is why we downgraded our account, customer service, even with a paid account was so hard to access.
I want to change my emails for my Dropbox accounts, as one is a paid Dropbox account
I can't seem to figure out how to get ahold of ANYONE at Dropbox to help me fix my account. I am getting billed for the PREMIUM plan and not able to use any of it because I have 2 ACCOUNTS and therefore when try to I change my email, it isn't letting me. I USE the one tied to the email that isn't getting billed if that makes sense. I am super frustrated to the point of asking for a complete refund and just using a different service!!!!!!
