You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Account Settings
645 TopicsHow do I sign in to my Dropbox account if I've made too many login attempts?
I have a problem logging in after I did phone reset. At first I thought that maybe I am entering wrong password so I did password reset as well but it doesn't help. I waited for hours but nothing is changing. I tried to uninstall and install app again but problem still persists.Solved179KViews13likes76CommentsHow to disable Dropbox almost full notification?
I would like to have the CHOICE to disable the "Dropbox Almost Full" notification. As a temporary solution, I have chose to not start Dropboxon system boot and close it, but I would like to know how can I disable this message with Dropbox open.Solved39KViews10likes32CommentsDice captcha is an atrocity
The "add dice up to 14" captcha - five times in a row - with a time limit - grainy images - that resets if you get one single wrong answer is absolutely not a test of me "being human". It is a frustrating and ridiculous waste of time that is not disability friendly and simply impossible under some internet conditions. Personally, I already detest dropbox and only use it when forced to by external collaborators. Every time I am forced to use it there is some fresh hell you have invented to make the experience even worse. Doing fieldwork where I had patchy internet and a small screen this captcha was impossible for me. It delayed file sharing for about a week. Get rid of it. I can only imagine how impossible this must be for someone with dyslexia, and there doesn't seem to be any way to ask for an alternate test. Frankly I can't believe someone hasn't sued you for discrimination yet.5.8KViews9likes6CommentsSwitch login to use Google
When I created my Dropbox account, I did NOT use Google to create the account. Now I see a "Sign up with Google" option. If there is a way that I can use Google's single-sign-on feature and avoid one more login, I'd like to do that. How do I switch?15KViews6likes7CommentsMobile Authenticator not working
Using 2-step verification, I've recently tried switching from receiving texts to using the mobile authenticator. However, the latter is not working. I'm getting 'invalid' code when i try to input the code generated. How is this possible? Is there no other way to use 2-step authenticator without having to resort to texts?Solved57KViews6likes78CommentsIncorrect name in Dropbox email
Apologies if this is posted in the wrong place or has already been raised. On 12/12/2021 I received an email from Dropbox titled 'Updates to our Terms of Service and Privacy Policy'. This email started with 'Hi fYJ0*****2N'. My dropbox password was 'fYJ0*****2N' (I've changed this both here and permanently to access my account. Later the same day I received the same email - this time addressed to my name. Is this a data leak? Certainly sending passwords via email isn't great! Have others received this email or is it just me (note, I've changed my password!)? PS: I have Dropbox emails sent to a separate email alias (dropbox@....) so am sure it was from them. See screenshot;Solved9.7KViews4likes11Comments