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Android
290 TopicsI'm unable to cancel my Basic trial via my Google Play account.
I am attempting to cancel the Basic Subscription BEFORE the trial period ends and none of your instructions are working. I installed the app on my Android phone; there is no Step #4 ("How to Cancel") and Google Play doesn't even recognize the app! So much trouble, so little time. What to do next?8Views0likes1CommentOpciones para organizar y personalizar la visualización de fotos
Sería muy útil contar con la opción de seleccionar qué directorios incluir o excluir en el apartado "Fotos". Muchas veces almacenamos imágenes o capturas de pantalla en carpetas específicas, y estas terminan mezclándose con nuestras fotos principales, generando desorden visual. Poder limitar la visualización únicamente a los directorios que realmente contienen fotos ayudaría a mantener una experiencia más organizada y enfocada.6Views0likes0CommentsRemove photos from local Android device after adding them to Dropbox via camera uploads.
I wanted to use my dropbox account to be able to backup my files and remove them after a period of time from my phone, so files say older than a couple of months are only available online. And just keep the most recent ones in my android phone. It would be nice also to do this for different folders.33Views0likes3CommentsWe see a "failed fetching latest photos" error in the camera uploads folder of our Android device.
We've just started getting a "failed fetching latest photos" on our Android Samsung Folds. What's somewhat strange is that the photos do appear in the web and also in our Mac app "Camera Uploads" folder. We'd always assumed that photos had to be captured first on our phones and then transferred ... but apparently the Android app is independent of actual camera uploads. Hopefully someone can help or reassure us that we're not the only ones with this minor but somewhat aggravating problem. We want to be able to see all our photos on our phones in Dropbox, too.Solved59Views0likes5CommentsDownload progress/status bar when using the mobile app on Android
When using the mobile app, it would be great to have a download notification/progress bar. I usually download videos which take a minute or two to download but, I am sat waiting until I see the 'Exported' notification pop up. Thaankkss!275Views3likes6CommentsMake Dropbox the destination for downloads on my phone
Is there a way to make Dropbox the destination for when I download things on my phone? Right now they automatically go to the Google Drive, and my only other option is the Microsoft OneDrive. Right now I have to download something, find it on my phone, and then share it to my Dropbox, which is not as convenient as if I could just make the correct Dropbox folder the direct destination for a download. (I have an Android Samsung Ultra 20 FE.)20Views0likes1CommentUnable to open Excel files on Android Dropbox mobile app - Office login loop
Hi, I have a free dropbox account and have used it for years to store a few basic excel spreadsheets that I use daily. I have a paid Microsoft 365 account that I use on my android phone and lenovo laptop. For some reason the last few days, I am unable to open my dropbox excel spreadsheets on my phone. When I try to open the spreadsheet I get a log in page saying "Log in or sign up to Dropbox to link with Microsoft Office Integration". I log in using my dropbox user and pw and it just sends me to my onedrive. I have tried deleting the dropbox and 365 apps on my phone and re installing and logging in. I have tried to open the dropbox files by going into excel first and then trying to open the dropbox spreadsheet. Just always sends me to the log in page. It all works fine on my laptop, and after saving, my dropbox android app shows the newly updated spreadsheet. Dont know what has happened. Please help.7.8KViews4likes71CommentsCannot open my account on the dropbox app of my android
It gives me error all the time when I try to open my account on my android with my correct email and password. I´ve tried by sending a code to my email, etc., but it doesn´t work and it tells me to contact the support center but the automatic replies have not helped either1.1KViews0likes9Comments''Sorry, something went wrong" error when trying to open Excel file in Dropbox on Android tablet
suddenly I can't open it with error, ''Sorry, something went wrong". Internet connection is fine, dropbox and excel apps has latest version. Sometimes I can open the files but many times failed it. Why? what should I do? My device is android tablet, I bought it in 2023.30Views0likes1CommentUnable to download Dropbox Paper Android - Was made for an older version of Android
Hi - I have a Fairphone 5 on Android 14 and I recently went to install Dropbox Paper, but the Play Store says that the app was made for an older version of Android and thus am unable to download it. I have tried joining the beta program to see if that changed things, but it did not. Is this a known issue? Is Dropbox releasing an update soon? How can I install Dropbox Paper?54Views1like5Comments