You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
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"Your dropbox is full" but it isn't
On Mac air with newest OS. I uninstalled the app, checked the hard drive, restarted the computer, barked at the moon, clapped twice and prayed to allah. The problem remains. I refuse to pay to upgrade. I cannot sync additional files.Solved117KViews10likes51Comments
Disaster: Dropbox removing external disk support for Mac users :(
In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability. https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-on-an-external-drive-and-onedrive-retains-it/20797/16 https://help.dropbox.com/installs/macos-support-for-expected-changes Just confirmed this with DB support (see below). Gutted - been with Dropbox for years and our entire video team flow is based around it 😕 >Hi there, I read today that you are scrapping the ability to store the Dropbox folder on external disks, on OSX. I'd like to ask more about this please. > Hello Jon, and thank you for contacting Dropbox Support. My name is Joseph, and I will be more than happy to look into your request, right away. That is correct Jon, as part of the Dropbox for macOS update, the Dropbox folder must be located in ~/Library/CloudStorage. >This is a showstopper for us, and will mean we have to move to another service. We have a large distributed team using DB for video work, no way it'll fit within internal drives. Is there a workaround? >I totally understand and I apologize for the inconvenience. Unfortunately, there is no workaround on this as changing the location of your Dropbox folder is no longer supported by macOS. >This change doesn't seem to have hit us yet - we're running a variety of machines inc Ventura What will trigger its enforcement? Can we stay on an earlier OS or Dropbox version? >The updates happening automatically every time the Dropbox app is restarting, for example if your device never restarts it should maintain the older version but we can't guarantee full functionality on older versions of the application. >So what will happen - if we have a Dropbox folder on an 8TB drive and a tiny internal drive - will it try to clone stuff across and eat up the space? What's the mechanism? >That's right, it will try to move the content on your internal drive until it has no space and gives you an error. >Is Smartsync still supported?I.e. will it move stuff to being online only if it won't fit? >It is, however it is now known as online-only.Solved101KViews25likes691Comments
What's the best way to back up the Dropbox folder if I don't have enough space to sync all files?
Hello, I'm using Dropbox Business with Smart Sync. I would like to brckup my entire dropbox to an external hardware (alternative ideas welcome). According to Dropbox support I would have to: move my dropbox folder to the external hard drive change smart sync settings to all local move my dropbox folder back to the computer hard drive adjust all smart sync settings According to support there is no way to just download the entire dropbox to an external hard drive. Additionally "there's a small—but real—chance that the app will start deleting files". So that is obviously not an option. Question: How do I backup my dropbox?Solved73KViews4likes30Comments
Can I delete the cache folder to free up space?
On a Mac regardless of the OS, there is 3 folders, ie. Hidden, Prefetch_Cache, Temp_Hidden, and these folders appear automatically regardless if the user has a Personal or Business account. 1. Can a user delete these folders, again, regardless of the account type, without deleting any files/folders on the Dropbox servers? 2. Do these folders get recreated locally on the Mac? 3. Does the Dropbox cache have anything to do with the overall space on the Mac?Solved50KViews1like3Comments
Uploading very large files (300GB)
uploading very large files I have tried to upload a 300GB file to dropbox (I have 1TB capacity) using the Mac desktop application and I am being informed that thereisn't enough free space. I bought this extra memory as dropbox write:"Files uploaded to Dropbox via the desktop application or mobile apps have no file size limit". Am I doing something wrong?Solved45KViews0likes12CommentsDropbox uses a ton of hard drive space despite most files being online only
So, I've put ALL my files on online-only because my Mac was running out of space. In my Mac settings, Dropbox takes up 108 GB currently. Once I actually look at what folders are taking up space it's less than 2 GB (you can see in the screenshot what I mean). What is taking up all this space?Solved13KViews3likes51CommentsDeleting dropbox files from just my computer
I use dropbox for work, but only use a select few files and can easily just go onto dropbox online to download the files I need. I had the dropbox app installed on my laptop, but hundreds of other colleages files were downloading onto my laptop and using up all of my hard drive space. I have completely unlinked and deleted the dropbox app from my laptop, but all of the files are still there in my files. Is it safe for me to now delete these files from my laptop since I have removed & unlinked the app, or will it delete the files from others' dropbox?Solved13KViews0likes6Comments"Please enter a CAPTCHA response"
When my friend used my invitation link to sign up for Dropbox, the website keeps showing"Please enter a CAPTCHA response" but there was no CAPTCHA test to respond to. This issue did not show up when she tried to sign up directly (no through the invitation link), so I lost the 500 MB space I should have earned. Please help me solve this issue.Solved13KViews1like13Comments
