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Apple Silicon (M1) Desktop Sync Compatibility
Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta. Rosetta is not an option as it annihilates the battery. This may be a duplicate of the below idea however that started for ARM processors in general and you haven't looked at it in 6 years so starting an Apple specific idea in the hope you see it. https://www.dropboxforum.com/t5/Dropbox-ideas/Desktop-app-with-syncing-for-devices-with-ARM-processors/idi-p/57554/page/18 There are also lots of comments on this thread to help support the case for demand: https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Dropbox-Apple-Silicon-M1-install/td-p/500325Solved225KViews2016likes496Comments
Key Command/Shortcut to "Copy Dropbox Link" from Mac Finder.
I copy download links all day from the Mac Finder. It would be great to assign a key command so that you can highlight a file in your Dropbox via Mac Finder, and press a key command to copy the link instead of right clicking.Solved16KViews41likes67Comments
How can I keep my files local and not online only?
I have a new computer & I've been trying to download my DB files to my new computer. I've just discovered that YOU decided I need to save space on my hardrive & half my files are on some cloud rather than downloaded to my computer. I DON'T WANT THIS. I've tried everything to download everything on Dropbox to my new computer & I've spent way too much time trying to remedy this--- way more time than I needed or wanted to spend! I am not interested in Local or online whatever it's called. Just leave my Dropbox alone. So, how do get my Dropbox back to the way I had it? How do I get rid of this cloud crap? The so-called solutions I read so far do not work for me. And, please, in the future, LEAVE MY DROPBOX ALONE.Solved38KViews33likes24Comments
Request: All files available offline by default
Moving the Mac to the new File Provider is great - very happy this is finally happening and support on the new M1 is much better. Kudos! Feature request: Really miss the feature to have Dropbox default to making all files downloaded and available for offline open/save. I will always, 100% of the time, want Dropbox to keep all my selected-to-sync files to also be downloaded and available for offline use. I know you can right-click to request offline availability, but this creates a bit of an unclear situation as you can't see by looking at a file in Finder whether it is supposed to be offline available or not. I want this to just be the way Dropbox works. Since there is the option to do this on a per file / folder basis using right-click, seems likely possible for Dropbox to make this effectively on-by-default for every file, with the user doing the gesture.Solved27KViews19likes90Comments
Error downloading folder through web client
I'm trying to download a large folder through the web client. After I click download I'm prompted to save a small file called unspecified.htm, which saves and then nothing else happens. I'm sure I've used this feature successfully before. Any idea what's happening? I've tried both download methods - click the folder and click download at the top, and right click. I can download individual files successfully. Tried Mozilla Firefox & Chrome, Windows 10.Solved59KViews19likes103Comments
Why is my download speed slow?
Hi, I don't understand why I'm having such a big problem downloading a movie from my Dropbox file onto my MacbookPro laptop. The file is only 1.2GB, I'm connected to my router with an ethernet cable, with a fibre-optic connection of 50/50Mbps uncapped and unthrottled. I've tried many times already, but the download is either ridiculously slow or stops altogether. I'm on Dropbox Pro, I have plenty space on my laptop hard drive, and I'm not doing anything else on the laptop at the same time. Am i doing this incorrectly or what? Help help please!Solved94KViews16likes23Comments
how do I transfer photos from dropbox to my computer and delete them from my dropbox?
I want to move all my photos/files from dropbox to an external hard drive, remove them from my dropbox without delete any photos by mistake or anything. This is to organize my photos and files properly, so I can use my dropbox as a temporarily back up for my more recent photos which is why I wanted to use dropbox as in the first place! There are several photos on my dropbox that doesn't show in my dropbox-app for my pc but I have a lot of old pictures there and I don't want to delete them, only remove them from dropbox and keep them on my computer. I have approximately 231 recent photos(on my phone) that I can't save on my dropbox because I don't have enough space. But I don't want to upgrade since I don't really need that much space. I just want to transfer them to an external hard drive via my computer. I'm not good in English, but I hope someone understand what I want to do and can help me!Solved107KViews15likes69Comments
"Smart" sync keeps downloading Online Only Files
I am growing increasingly frustrated with this so called "smart sync" feature Dropbox has recently introduced (or rather forced upon me). I have a number of files I've brought over to Dropbox using the finder on my Mac, that I have then marked as online only, in hopes that it would upload the files and then remove them from my local storage, which is limited. However Dropbox keeps randomly re-downloading the files to my system even after telling it that I want the files to be online only. This feature is supposed to "save hard disk space", which it does seem to do temporarily before it just starts downoading things again. It seems as though the only safe way to keep files from my drive is the old fashioned selective sync from preferences, but this is a backward way of working, especially when I want to have the folder show up on my local drive so I can bring files into it, but I may want those files to only live online. Has anyone found a solution to this abnormal behaviour (that, once again I might add, was forced on us as justification to increase the price of the paid service)?18KViews15likes77CommentsSelecting all starred photos
I need to select all of the photo's that we recently starred. The only way I can see them all together is on my homepage but from there you cannot select multiple photo's and there are no checkboxes. Shift or control mouse clicks don't work. When I go to the folder I know they are in there is no way to sort by "starred" or filter "starred". A star appears next to those photo's which have been starred when I am in that folder but as soon as I click the checkbox the stars for all other "starred" photo's just disappear. I have also tried searching for "starred" photo's in the search bar but it doesn't come back with the correct results. I had my wife go through over 6,000 photo's to figure out which one's she'd like in our holiday calendar and she "starred" over 300 photo's. Also tried going into the attributes on the local files on my PC hoping that there was some tag that dropbox adds to these files that I could sort by but still nothing. If I can't figure this out I am a DEAD man LOL! Really not funny 😞 Is there is no way other way to do this other than opening each individual picture from my homepage and downloading them 1 at a time?Solved41KViews13likes27Comments
