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Dropbox Basic
68 TopicsReceived Verification email but nothing happens when I click on Verify Email
I no longer have access to the email my dropbox is associated with so I need to change my email address. I go to settings and my email address has "Edit" next to it. I click on Edit and enter my new email address along with the password for my account. It gives me a message to check my email and "Verify my Email". I receive the email but when I click on the Blue bar that says Verify Email, it takes me to a page that says I need to log in to verify my identity. If I enter my new email address, it asks me to create a new account. If I enter my old email address, it asks for a 6 digit code that is being sent to the email address I don't have access to anymore. I tried going back to my account settings and below the line with my old email address, it has my new email address and it says "Pending email change". There is an option to "Verify Email" there but it just sends a new email - which also doesn't work. I can't imagine that this is a user error, but I could be wrong.Solved1.5KViews2likes3CommentsDropbox keeps spamming me about my storage space running out
Dropbox keeps sending me emails and notifications about my storage space reaching its capacity, as if I've got 100 megabytes of it left or something. It says that if I won't buy another plan then I'm risking losing my files, and a dozen of variations of the same message. I've been using Dropbox since 2010 and I've got a basic free plan of 2 gigs, but I've increased my storage space by inviting friends and doing "challenges", so now I have around 16 gigs of space and 13.5 of them are used. That is not "critically low on space" by any means, but I keep receiving so many spam notifications that it's starting to look threatening. Either Dropbox has a bug in calculation how much space I have occupied by comparing it to the basic plan instead of actual space, or it's doing it on purpose to force me to pay. Also I cannot contact live support since I have a free plan. I'm thankful to Dropbox for the service it provides but I'm pretty sure this is not how a service should treat its long-term customers. If this is a bug then I sincerely hope that it will be fixed as soon as possible.1.4KViews2likes4CommentsIs there a way to set the Dropbox folder via the command line?
Hi Dropbox HUGELY EXASPERATING -- NO WAY TO MOVE / SET THE DROPBOX ON-PC FILE LOCN ON COMMAND LINE INSTALLS #Dropbox - presuming you are here, WHY am I having to ask the Community to help with such an OBVIOUS NEED ?????????? #### YOU SHOULD FIX THIS, DROPBOX -- IT'S BEEN OVERLOOKED FOR YEARS. SORT IT OUT PLEASE - TODAY WOULD BE GOOD. This will take a decent programmer in your offices *20mins tops to document*. PROBLEM: THE HEADLESS DROPBOX - IDEAL FOR MANY LINUXES ****HAS NO WAY TO RELOCATE THE STORAGE FOLDER***** On Win / Mac / Ubuntu there's a GUI - but for the hundreds of other Linux situations, and most servers, WE USE COMMAND LINE -- but you FORCE US to put the synch folder in the most obviously idiotic place - under home. And moving it is then IMPOSSIBLE it seems. "Jane" replied with this helpful news three years ago on this thread: [ https://www.dropboxforum.com/t5/Apps-and-Installations/Unable-to-access-preference-menu-on-linux/td-p/232112/page/3 ] . ## SO DROPBOX -- what are the millions of us out here supposed to do ????? Can you FIX this IDIOTIC OMISSION please. I only ask because I have work associates who want Dropbox. (Cloud on Linux is massively simpler with Google Drive. Just works). Looking forward in anticipation to your detailed help. No sarcasm intended. (Apologies to all the good people in Community but there seems no way to actually reach a Dropbox person). Thanks MikeHLondon [ PS that detail advice from 2013 - it doesn't work. MHL ]3.5KViews2likes7CommentsNot receiving verification email for changing email address.
My email address for Dropbox will soon no longer be available. I tried to change it following Dropbox instructions, but when Dropbox tells me I must verify it, a small red cross appears & no email for confirmation is sent. A little later I set up 2 factor authentication & received an email from Dropbox fine for that, so I retried the email address change but got the same failure. Help please?Solved484Views1like2Commentshow to delete unlinked devices?
So I see that there are 10s of unlinked devices which I no longer own. Many of them are duplicate entries. I clicked the "trash box icon" and the screen refreshes but it's still there. It seems unable to delete but it does not give me any error messages. Help please?1.1KViews1like2CommentsMac Finder will not search Dropbox
When I do a search from the dropbox folder, it offers the option to search "this Mac" or "dropbox", but it will only respond to "this Mac" - I then get a search of all the hdd, including files in the dropbox folder. My files are NOT only stored online in DropBox. They are physically on my Mac. I'm running macOS Ventura 13.0.11.9KViews1like5Comments