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Dropbox Basic
132 TopicsDownloading from a shared link from Patreon gives me an error screen
I am attempting to download a file over a link from patreon. I click the link and its supposed to go to a dropbox screen where i can download the file. I click the link and i get an error screen with your annoying dog. wich only serves to make it more frustrating. nobody else is having that problem with the link so it is clearly not the link at fault.Solved23KViews0likes10CommentsHow to sort files within a folder
Does anyone know how to move picture locations within a dropbox file folder? For example, if I wanted to move the location of a photo from the beginning to the end of the file. There does not appear to be any kind of drop and drag capability.208Views0likes2CommentsFolders showing up empty when I send a link to someone
This has only been happening to me within the past week, but it is really hurting my business. I am always sending a folder with either video files or photos. Generally people are opening the link on their phone with the intention of saving them to their phone. Basically what is happening is when I send someone the link to the folder, for them it either says that the folder is empty, or it shows the files but when they click on them it says the file type is not supported and so they can't view them or save them. This seems to happen whether they are using the Dropbox app or they open the link using Safari. The same thing also happens if they try to open the link to the folder on desktop. Also it should be noted that I upload the files via the Dropbox website, and I know they are all synced before I send the link because I check on the app on my phone before I copy the link. I have double checked and I know I am sending them the correct link and near the link when I copy it it literally says "anyone with this link will have access to these files" but I guess that is not the case for some reason. It also doesn't seem to matter if the person is signed in to their account or not. Any idea on why this is happening? Need to fix it ASAPSolved8.5KViews3likes38CommentsCan't download a single file from my Mac.
Ive been using dropbox forever Suddenly, I can't download a single file from my entire dropbox I reinstalled the app and that did nothing - says none of my files are linked to dropbox even though they are sitting inside dropbox on my mac What else do I need to do? Im betting the system extension is corrupt but none of the doc Ive foun talks about it THANKS MUCH742Views0likes15CommentsGetting past the Dropbox upgrade window that's now popping up because my free plan ended.
I'm trying to get into DropBox so I can see my files (I only have 1.81 MB) but now there's a pop up from DropBox that says my free plan has expired and I'm going to be switched to the basic plan if I don't provide my payment information. Well ... I don't need to pay ... but there's no way for me now to access my files because the pop up won't go away. What do I do now? Can anyone help?298Views0likes1CommentVery slow opening files and folder
Hi everyone, I'm using Dropbox (firmware n. 166.3.2831) on my gaming laptop running Windows 11. Everything run smoothly until some days ago, when Dropbox suddenly became very slow when clicking to open folder or file: it takes MANY seconds (10-15 seconds at least). This causes a huge slowdown in the user experience, I can't even work in these circumstances. Of course this is a problem related to the Dropbox folder only, local folders run as smooth as they should. How can I fix that? Thanks. EDIT: apparently there's a conflict between Dropbox and iCloud for Windows; deleting the latter, Dropbox app works.Solved9.1KViews4likes18Comments.mp4 files have no audio after I download them
I downloaded files that were uploaded by a training institute. It takes 2-3 hours to download the file each time and once it is downloaded (to my laptop) it has no sound. It is an mp4 format and I have tried multiple media players, checked to ensure my volume and theirs is showing as on/not muted. I have three different trainings to do from this and I've taken far too many hours simply trying to gain access 😞 Can someone help me figure out how to get this to work557Views0likes6CommentsMy app has been constantly syncing 4 files.
Hi, I´ve been struggling with an issue which I´ve already talked to two persons from tecnical suppor. It´s that I have 4 files that doesn´t stop to sync. I´ve loged out to log in again and let drop box sync my files again, I´ve wated for some days and the issue continues. I also checked out the Earle releases is off and it is. Please, could someone help me? Tjank you in advance.Solved1.2KViews0likes14CommentsIs there a setting to play audio files consecutively on autoplay?
I have downloaded a lecture series on Dropbox to listen to offline. It came as a file with 58 tracks, each around 10 minutes long. Right now, even though the lecture is continuous, I have to close one track and open the next track to keep listening. This is cumbersome. If I listen while driving, it's dangerous. If I listen while walking it's disruptive. There's got to be a simple solution that I'm missing. Where do I find an autoplay setting? If that option is not available, is it in the works? And/or what are alternative options? Thanks272Views0likes1Comment