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Dropbox Family
41 TopicsCan I password protect folders while on a Family plan?
I have created a link for viewing and other than "who has access" all other toggles are greyed out. I have the Family plan https://www.dropbox.com/family and unfortunately, I cannot find anything that specifically tells me whether this option is allowed or not. I thought there was an option for securing files. When I go here: https://help.dropbox.com/share/set-link-permissions I can see plans like "Standard" have this option, but then when I go to compare planshttps://www.dropbox.com/plans neither the "standard" nor "family plan" is listed for me to even see what options are included in these plans. Can someone please tell me how I find out exactly what is included in what plan?Solved89Views0likes2CommentsI shared files with edit rights, but the recipients can't edit them.
Hello! I have shared files with 2 members and gave them editing access. They can open dropbox on their end and see the file but cannot edit. One user was able to open a file in another window and make edits but they did not appear in the shared file. We have a family plan if that matters. Help!129Views0likes1CommentDropbox document sharing link too long
I’ve having issues with the Dropbox links to documents as they are too long. I’ve copied the link which is view only but the website I’m adding the link too (pimcore as an admin) won’t accept it as it’s way too at over 100 characters! Please can anyone suggest how the link can be shortened? Thank you1.5KViews0likes5CommentsCan't understand the meaning of the Dropbox icon in the finder and it doesn't sync.
My system info HW:Apple M1 Pro OS: Ventura 13.5 (22G74) Dropbox ver: v180.3.4837 & joined beta Dropbox beta has an incomprehensible behavior when using the file provider feature on macOS. As shown in the finder screenshot below, I have set "Make available offline" except for a few folders. However, the cloud with arrow icon(next to the dropbox icon) is "not downloaded" and the dropbox status in the menubaris "your files are up to date". Doesn't "make available offline" mean that all files are accessible offline on my macbook? But what does "not downloaded" mean? No matter how long I waited, the "your files are up to date" status didn't change, so I finally clicked on the cloud icon in the finder to actually download the files. After that, the dropbox status didn't change even after hours of waiting in "syncing..." as shown in the screenshot below.Solved12KViews1like33CommentsCan Camera Uploads photos get uploaded to a shared folder?
As a couple, we want one location for photos with the ability to edit/delete photos. We have a family account, is there a way that the auto uploads from our devices can be automatically put into a shared folder that we can then both manage?224Views0likes3CommentsMacbook Pro sync errors only on WiFi - it works when connected to a different computer's WiFi
Running v202.4.5551 on 2 Macbook pros and 2 iMacs; longtime user with no problems until now. One of the Macbook pros is new (an M1) and is unable to complete sync after desktop app installation. It will start OK but then stall after 5-10 Gb. This is selective sync for about 200 Gb of files that I want to maintain (and sync) offline. No sync issues are reported, and large files (10-20 Gb) that aren't on dropbox download quickly. (Running ~100 Mb/s). This laptop is on the exact same home network with the other Macbook pro (with an intel chip) and both iMacs; there are no firewalls or proxies, and the other 3 computers are syncing just fine, running the same version of the app. Both Macbook pros are running Sonoma 14.5, and configured identically. I tried the usual fixes: uninstalling/reinstalling app, advanced uninstall, fixing permissions and links, and syncing to an external SSD instead of the internal SSD, all to no avail. I opened a ticket with support, was told that "it looks like we're consistently getting some errors indicative of an underlying connection issue", and was advised to unlink/remove the Dropbox folder from the app by signing out of the account, then relink with a new folder and path. That didn't work either. What has worked, just in the last 2 hours is, instead of using the laptop's WiFi connection, using the WiFi connection on one of the iMacs, connected to the laptop via thunderbolt bridge. So...there's something about the laptop WiFi connection that doesn't play well with the Dropbox app. I realize this seems like maybe more of an Apple than a Dropbox question but hoped someone here with some Apple expertise might have a helpful suggestion. Thanks.1.1KViews0likes2CommentsI can't install the app, but need to keep the creation date while uploading files through the web.
I have an old iMac that I cannot install the Drop Box app as I cannot upgrade the Mac to a new enough iOS. I have 30,000 pictures I am trying to get off my iMac but do not want to lose the "create date" as it will make it too difficult to search for old pictures. So, I am left to use the web version of Drop Box. It seems when I upload the photos ion Drop Box, the create date is being changed to the date of the upload. It is kind of tough to tell for sure as I cannot get the create date to show. Any help would be appreciated1.5KViews0likes1CommentAll members ina Family can see files belonging to every member, why?
Hi, every member of my family have his own folder. But every member can see all files of the other member. How to set up that only the member and me see the folder, not all the members? And some other folders in the family should be visible to all members.402Views0likes1CommentApp indicates all files synced but nearly all files and folders have an online-only status icon
This is in regard to Dropbox on macOS 13.6.6. In my sync settings, I have always used "Available offline" and that remains the current setting. After starting my Mac today, in my Dropbox folder (20 items) nearly every folder and file has an "Online only" cloud+arrow status icon; only a single (seldom-used) folder has a green checkmark. The menubar app indicates "Your files are up to date" and there are no sync issues. The Online only icon also appears on every item in every folder except that one. Quitting and restarting Dropbox did not change this. I also tried quitting the app, re-installing, and restarting my Mac, and the issue persists. How do I return Dropbox to making all files always available offline again? And what made it change? -TomSolved1.4KViews0likes6Comments