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Dropbox Passwords
120 TopicsDropbox account seems to have been hacked, how can I proceed?
An unauthorized person hijacked our basic Dropbox account and sent an email invite to an undisclosed number of recipients. The content of the email invite may have malicious content/link to a .pdf file. We noticed the unusual behavior as the owner of the Dropbox account was overseas (unaware) and the recipients tried to contact the Dropbox owner to see if it was legit or not. We reset the password and set the 2-factor authentication. However, today a ‘Reminder’ email notification was sent out by the same account to an unknown number of recipients. Questions: How do you determine (who) the email addresses the initial invitation email was sent to and the number of recipients? We want to send an email blast to warn them not to click on the link in the invite. How do you disable the reminder email notification of the original invitation? Any other advice? Shall we delete this account? Thank you in advance for any advise or recommendations. LPJ21Views0likes1CommentDropbox Passwords auto fills the user ID instead of my password.
Hello, To login my banking site, I must go trough 2 screen. On the first I enter my ID and click ok. Then another screen is displayed where I must enter my password. Dropbox password does not work well with this scenario. It autofill with the user id on both sceen!! Does anyone have a suggestion on how to fix this?27Views0likes1CommentUnable to delete my account - says user ID and password don't match
I've been trying to delete my account. I've never used this account since I first opened it a month or two ago. Today, I followed the instructions, entered my password (it doesn't provide a place to enter my ID) but a message says that my User ID & password do not match. So I go into my account and change my user id AND my password. I'm thinking it's gonna work now, finally! But I try it again and it still tells me my USER ID/Password doesn't match. Why does it tell me that when it doesn't even give me an option to enter a User ID? I was using the same password I used when it set it up only a few months ago. Since I'm already logged in, I go into my account and change BOTH my User ID and my Password. That should fix it, right? NOPE. It still tells me the User ID and Password do not match. I've been trying to get this account deleted for days. When I communicated with Dropbox by email to ask them to delete it, they told me I have to delete it myself. WTH?? I've tried everything now. Why can't I get this stupid account off of my Desktop PC?755Views0likes10CommentsI can't use Dropbox Passwords on iOS - it keeps asking me to upgrade to Plus first.
Hi, I currently have a Dropbox basic account, however when I try to open the Passwords app on my iPhone it wants me to upgrade to Plus. My understanding is that you can still access Passwords with a Basic account. It jumps to the 'You're all set!' window however when I select 'Continue' it then reverts back to the 'Upgrade to Dropbox Plus to use Passwords' window. Please advise. Many thanks, MattSolved658Views0likes12CommentsI can't access my Dropbox account, as I have no access to my email to get the code
I have no longer access to the my Gmail account please remove my Dropbox security code .bcz now I don't have my Gmail .I wanna login my account but I'm failed reason security code . please remove my security code157Views0likes2CommentsI can't access a Dropbox account due to not getting any emails
I have an account—NOT this one but another. I have an email for that account, but the secondary email for that account was removed. This is a plus account, but I can neither log in nor receive email messages from the current account associated with that account. I have communicated with the email provider, and I have my billing information and two emails showing the accounts. I would like to have the secondary email account reinstated. As I said, this is a PLUS account. To date, I have received no joy from either Dropbox support or the email provider. How can I get this resolved.Solved910Views1like8Comments