You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Dropbox Pro
38 Topics
Issues with Dropbox File Provider on the Mac
I am writing this both on behalf of myself (personal pro account), but also a company I am director (business account). But moreover, as member of a large ongoing discussion with a number of other professionals who, like myself work in the music industry who are experiencing huge issues with the new file provider version of dropbox. Many of whom are already leaving dropbox I appreciate that it is Apple that have enforced the new API. However, the new version is not fit for purpose for the following reasons: 1> Not being able to keep dropbox on an external drive is an essential for people like myself who have large projects that they need to share with other collaborators, but need ready access to. It is simply not realistic or possible to try and have all this data on the main SSD. In my case I have a Mac mini with 256GB SSD as a server for my assistants and I, connected to a much larger drive array. 2>uploads/downlaods are broken with the new fileprovider. I've been waiting 2 days for files to upload that should have taken 2 hours. Files randomly appear suddenly switch to online only, some files never upload and some never download. The basic function of dropbox is not working 3>Dropbox is deleting files randomly. This is the most worying of all. A number of files have either been deleted (and I've had to recover from deleted files and time machine) OR in the case of logic projects, the .logicx files are dissapearing randomly My main computer is a Mac Studio M2, running Ventura but we are also experiencing the same issues on M1 Mac Studios on monteray and Mac mini M1 on monteray Can dropbox tell us that there is a pathway in place to resolve this, or should we just cancel our subscriptions nowSolved5.2KViews2likes25Comments
Dropbox vs. Ventura nightmare (191.4.4995)
Welp, week two and the "new" Dropbox update continues to reek havoc on my iMac. I've read a lot of community threads, and can already weed out that this is not a "beta" version. I've installed DB version191.4.4995, on Ventura 13.6.1, and now I've updated to Ventura 13.6.4. After countless system restarts, the Dropbox icon in the top menu bar is constantly grayed out while the Sync History tab says "Starting." Hours go by and nothing happens. Meanwhile, I can not access any files in my Finder that are from DB folders. Please tell me there's a fix for this. I went a long round with support last week, and they instructed me to do a Terminal command process to look for "Symlinks" (which I said I would not do because it did not make sense with what I was experiencing), and then out of nowhere, all of a sudden, DB just started working. That lasted for the afternoon but the next day on restart it was back to the beginning again. This has kept my iMac's fan constantly spinning up and CPU usage spiking. "fileproviderd" has constantly been over 100% of CPU usage. And "rtcreportingd" has sometimes jumped way up, other times been around 17% of CPU usage.Solved4.5KViews0likes27Comments
Dropbox Desktop does not install in computer with Windows 11 Pro
Dropbox for Desk top downloads but does not install. Error message comes saying, "There is no internet connection" This is baffling. This seems to bemore than 2 year old problem but not fixed for this long. What to do?223Views0likes1CommentMAC dropbox sync seems to be permanently paused.
On a MAC I have set the Dropbox offline folder onto a spare drive location as there is insufficient room on the boot drive. I have set the location permissions suitably (I think). I've ticked all the sync folders to auto sync. When I add files to the Dropbox folder anywhere they are never automatically synced. I can force sync if I go to Pause sync for 30 mins and then manually Resume. How can I get changes to automatically sync as they do on a Windows computer.427Views0likes2Comments
No access to "Make online-only" and other options on desktop app on my Mac.
I signed up for Dropbox Pro. Currently enjoying a 30 day trial but will sign up. I don't have the option to copy link, make file online only etc. My operating system is Sonoma 14.5. Thanks for your help. It's super inconvenient and pointless if I don't have that capability on the desktop app.685Views0likes3Comments
My Windows syncing status shows "updating 2 files" for weeks.
Have Dropbox app on Desktop (windows). It has been showing sync for weeks. When I click on the tray icon it says "updating 2 files" I have no idea what the 2 files are. Since that started I have several folders with the blue sync icon that are not syncing. I turned off firewall, rebooted, shutdown dropbox and restarted with same issues. What happened?Solved1.5KViews0likes3Comments
Dropbox is extremely slow across devices.
Every few weeks, my Dropbox becomes extremely slow and unresponsive. This happens across all of my devices simultaneously. I just checked the upload speed and it is around 12 kb/s. My internet speed is very fast at around 40mb/s. It says "1 hour" but it will actually take several days to sync. Why does this keep happening?588Views0likes1CommentLinux App for ARM Processors (Fedora)
I would love to be able to use Dropbox on my Fedora Linux computer, however, it is running on an ARM processor. Right now, Dropbox only supports x86_x64 processors. I know this is probably a very small population of users, but I cannot be the only one with this unique need.1.7KViews3likes4Comments
Bi-directional syncing between External HD and Dropbox
Hi folks, I'm trying to create a system for myself where I have a two-way sync between my storage on Dropbox and my main external hard-drive, connected to my home desktop. I also use two laptop computers for work (teaching) and for performance (music), and these activities overlap a lot. I use Dropbox to good effect across all machines, but I have not been good about backing everything up online and my other backups are split across various devices without good filing. Basically I'd like to organise my filing with the external drive as a hub (4TB), with everything backed up on Dropbox as a mirror but not necessarily be present on the SSD on the desktop (to keep free space where possible). I imagine this will require 3rd party service. One issue I'm anticipating is that a 3rd party solution might run into problems where the external drive is not online and Dropbox might mistakenly think files were deleted. Hoping to get some insight and advice from users here.Solved797Views0likes3Comments
