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Dropbox Pro
32 TopicsHow do YOU access Dropbox?
Hi Dropbox community - I'm a design researcher here at Dropbox. I'm curious about how you access Dropbox! How do you access Dropbox: the website,the desktop app (for mac/windows), and/or the mobile app (iOS, android)? For those you use, why do you use them? For those you don't, why not? Is there anything you wish you could do on one that you can't today? Why?9.5KViews6likes11CommentsSeveral audio files went missing after 4 years.
I had several large audio files stored on Dropbox. I had not needed to access them for about four years. Today I tried to access them and found that they are not there: they have apparently not been deleted, nor moved. What canI do to recover the files (for which I have been paying storage fees for years)? Thanks to anyone who can offer advice.816Views0likes8CommentsRecovering deleted files (older than 30 days)
I have a Dropbox Basic plan - and to date, I've only been on that plan. I deleted files more than 30 days ago (but less than 180 days ago), which means they aren't available for me to recover. With the Dropbox Professional plan (and similar plans), I'm able to recover files that were deleted up to 180 days ago. Does that mean that if I now upgraded to one of those plans, I would be able to recover those files I deleted between 30 and 180 days ago? Or would I have had to already been on one of those plans before I deleted the files, in order to be able to now recover them?Solved9KViews1like18CommentsFinder colour codes now seem to disappear when a file is online only
So it would seem that when I now make a file online only, the finder colour code associated with it disappears. Is this deliberate, because for me it's an absolute disaster? I use purple, for example to signify that a file is uploaded to my client's server. Very often I work on jobs that create many files that are shared & amended during the course of the job. Only the final files have to go "out the door" at my client's end & so they are the ones the are most likely uploaded. I still have to go in later & make sure all the versions & iterations are backed up on their servers. The thing is, very often, I'm on another job by then & so I have to make projects online only, so I have no way of seeing how far I got in backing up these files (which are, more often than not, 10-15GB files, so they're not things that upload quickly) without bringing everything back down to the Dropbox folder to see the colour codes. Is it really necessary to hide them like this?Solved1.9KViews0likes6CommentsProgress Bar for Automated Folder Actions
Current "Problem" When working with folder automations, I don't know how long they are going to take. When I have 3rd party automations running on my file system for my local machine in the integrated Dropbox folder, it can move files too quickly before certain automations have finished in some folders. I can slow my 3rd party automations down, but I don't know how slow I need to make them, since I can't see queued or current automation jobs (folder automations) from Dropbox in either the web or Desktop version. I am on a MacOS Apple Silicon machine, for context. Proposed "Solution" Add a progress bar that displays percentage progress and ETA for completion for automated folder operations.Solved901Views0likes1CommentNo search field when moving or duplicating with iOS app
On the iOS app (on my iPhone), when choosing to move or duplicate a file or folder > choose a different folder… > there is no search box. Only the option to navigate my entire Dropbox from the root level. There used to be a search box, and it was super convenient. My app is up to date, and I deleted and downloaded again, same thing. So I’m assuming this feature was removed.Solved1.8KViews0likes5CommentsCan't rotate a video in .MP4 format
I have uploaded a video to Dropbox. When I try to edit the preview, the following message appears - This video can’t be edited Video editing is a new feature and doesn’t yet support editing videos of this codec. I have followed the suggestions on how to edit and the parameters are within the suggested limits i.e. less than 512MB, lees than 4K etc but it doesn't make any difference. I have the latest Version of thee Windows 10 app installed. Any help would be appreciated as I am trying to rotate the video as Dropbox has saved it with the wrong orientation. Kind Regards1.2KViews0likes3Comments