We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Add 'deselect all' to Photos section
I see that this idea has been suggested and closed many times. I have several paid accounts with dropbox including my personal and business accounts. We really need this simple option that has been around for decades! When we go to search our product images throughout months, then we cannot deselect. We will need to close the tab or start unselecting each photo. There is no option to unselect all or clear selection to start a new batch. It seems to be so trivial, and every single app has this feature. But every time it has been proposed by users, it has been closed.
Dropbox not displaying in Chrome
Hi everyone, I'm having a strangely annoying thing go on today with Dropbox on Chrome. I didn't have it yesterday. First I can't display files sent to me via a Dropbox link on Chrome. The link displays as a Jpeg of the first slide and that's it (no dropbox menu or anything). I could display the file sent opening an incognito window, or on another browser (Safari). The link was Keynote slide document in this case - but no Dropbox file links seem to work on Chrome at the moment, though they do on Safari. Then I tried accessing my Dropbox account on Chrome and only got a blank screen just white screen with a black cookie warning bar on the top. Clicking learn more led me to Dropbox support website which worked, but clicking OK did nothing (I didn't take a screenshot). Meanwhile Dropbox on the desktop seems fine as well, as far as I can work out my account is syncing all my folders and files fine. Given it seemed to be something going on with Chrome, I emptied my cache, deleted cookies, restarted multiple times, updated Mac OS just in case, restarted my laptop again. The main page of Dropbox showed up where I could log in to my account on Chrome so I thought it was sorted, but now it only shows me this screen. It looks like it's loading but just stops there. It seems some setting on Chrome (?) but I can't figure out what, and I haven't actually changed anything between yesterday and today... I'm a little stumped, happy to have ideas of things I could or should be doing, thank you!
The folder movement banner doesn't go away unless it's clicked
Hello, The banner that pops up on the bottom of Dropbox when you move a folder, it used to go away or time out after you moved something, now it stays until you click it away. Our team moves folders all the time, it's kind of annoying to have that extra click every time, you guys should make that something that is a programmable setting for the individual user. Thank you, Heidi
Cannot select multiple files on the website while using keyboard shortcuts.
When I'm logged into my own Dropbox account through the website, I amnot able to select multiple photos while holding in shift. I am very familiar with the shortcut keys and use them all the time. For the past few days I have not been able to do this. Every time I click on a photo and hold in shift key: I click the next photo/file in the selection the checkbox just jumps to that file and not the others I had selected in between. So if I am trying to select 10 images I click the first of the 10 in that batch and scroll to where the end of those 10 images are and it only selects that last one and unselects the first one all together. It works when in list view but not in grid. This is not helpful because I need to see the files that I am moving.
Windows 11 Smart Sync Icons Missing
Hi I'm on Windows 11 and Smart Sync works fine, the icon overlays in Explorer just don't show up. Except for one thing: If a file is Online Only, then it has this (non-dropbox?) icon: That little cardboard box icon goes away if the file becomes local. But otherwise the smart-sync icons don't show up. I tried reinstalling Dropbox and nothing changed. Oh and nothing at all on folders. Any ideas? EDIT: Adobe Creative Cloud has it's own cloud storage and it's icons are still there. I know Windows has a limit on these kinds of icons. Is there any way to give Dropbox priority?
