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"Dropbox cannot start / Dropbox ran into a connection issue" error (macOS Monterey)
Hi, Dropbox app used to load at startup and work smoothly on my Mac but since a few weeks Dropbox can’t load at startup, giving the following error dialog: "Dropbox cannot start /Dropbox ran into a connection issue" I click OK and get another error dialog: "Couldn't start Dropbox.This may be a temporary error. Please restart Dropbox.For more information, click the help button.” so I get the error log (see below) and click OK. After these steps I’m always able to open Dropbox app from the Applications folder and everything works fine. So, my issue is only at startup time, when some sort of "connection issue” happens. Please be aware that I’ve already done an advanced re-install (twice!) and all the necessary Accessibility/Full Disk Access/Files and Folders settings are ok. Could you help me? Thanks, Davide ERROR LOG: bn.BUILD_KEY: Dropbox bn.VERSION: 164.4.7914 bn.constants.WINDOWS_SHELL_EXT_VERSION: 58 bn.is_frozen: True machine_id: 66e79de1-ab71-531b-992f-a38302c1a335 pid: 522 ppid: 1 uid: 501 user_info: pwd.struct_passwd(pw_name='davide', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Davide Saraceno', pw_dir='/Users/davide', pw_shell='/bin/bash') effective_user_info: pwd.struct_passwd(pw_name='davide', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Davide Saraceno', pw_dir='/Users/davide', pw_shell='/bin/bash') euid: 501 gid: 20 egid: 20 group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root']) effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root']) DYLD_LIBRARY_PATH: None cwd: '/' real_path='/' mode=0o40755 uid=0 gid=0 parent mode=0o40755 uid=0 gid=0 HOME: '/Users/davide' appdata: '/Users/davide/.dropbox/instance2' real_path='/Users/davide/.dropbox/instance2' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 dropbox_path: '/Users/davide/Library/CloudStorage/Dropbox' real_path='/Users/davide/Library/CloudStorage/Dropbox' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox' real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox' mode=0o100755 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' not found parent not found tempdir: '/var/folders/mn/ph2x348500l0qcmb5jl0bx2r0000gn/T' real_path='/private/var/folders/mn/ph2x348500l0qcmb5jl0bx2r0000gn/T' mode=0o40755 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 Traceback (most recent call last): File "dropbox/client/main.pyc", line 807, in wrapper File "dropbox/client/main.pyc", line 6259, in finish_dropbox_boot File "dropbox/client/message_queue.pyc", line 306, in _wrapped File "dropbox/client/main.pyc", line 5801, in _init_components_for_account File "dropbox/client/main.pyc", line 5725, in create_sync_engine File "dropbox/sync_engine_boundary/factory.pyc", line 225, in make_sync_engine File "dropbox/sync_engine/nucleus/classic_client/sync_engine.pyc", line 245, in __init__ File "dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.pyc", line 322, in __init__ File "dropbox/client/gandalf/legacy.pyc", line 296, in add_on_changed_callback File "dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.pyc", line 473, in _update_feature_configs File "dropbox/sync_engine/nucleus/classic_client/modern_client/modern_thin_client.pyc", line 286, in UpdateFeatureConfigForFswRules File "dropbox/sync_engine/nucleus/thin_client/fp_client.pyc", line 236, in __getattr__ dropbox.sync_engine.nucleus.thin_client.exceptions.NucleusConnectionTimeoutError: Nucleus clients are not running. Connection error: None
