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Online only option isn't working on Mac OS
Hey all, I've recently had some trouble with Dropbox files taking up hundreds of GBs on my Mac's internal storage. When I select "Make file online-only," nothing happens. My Dropbox version is 219.4.4463, and my macOS version is Sonoma 14.6.1. I’d appreciate any help! Thanks.
I update files on both my computers, but they're not syncing with each other.
Hi all, I have devices linked to my own dropbox account -- one is my work desktop and the other is my laptop. I had no problem reading all the files on both computers until this year. Now, suddenly, whatever I do on one computer doesnt sync to the other, and vice versa.How can I find which folders have been unchecked via selective sync on my Mac desktop app?
I want to make sure that I'm syncing my entire Dropbox to my Mac. Apparently I've unchecked folders in Selective Sync - but when I try to find out which one, they all appear to be checked. I've just spent an hour going through my entire folder structure and all the boxes are checked. Is this a bug? -- I can't seem to add a screenshot or link for some reason. I'm getting an "invalid HTML" error...
Dropbox Backup Stalled on .dbxignore
In this forum I see previous discussions about this problem over the last 2 years, but do not see a documented solution. My Dropbox backup process reports "300.22 GB of 300.28 GB backed up, 99% complete", with the status line at the bottom of the window showing "Updating .dbxignore". This is a MacBook Pro running MacOS 15.3.2. No further progress occurs. How do I break this deadlock?Cannot find the dropbox.cache folder (macOS Ventura)
When I try to delete a Dropbox folder it reappears almost instantly. I've tried to find the invisible "dropbox.cache" folder to clear the cache, but it isn't there. The only invisible file I see when I reveal them is a 40 byte ".dropbox" document. Everything I read seems to point to an answer that I can't implement. I'm open to any ideas. iMac 2017 macOS Ventura 13.7.4 (22H420) Dropbox app 219.4.4463
Can Dropbox back up Logic Pro Project Files?
I use Logic Pro to record my music projects on a Mac. I have an external drive connected to my Mac that I use as a primary backup for my music projects. I also have this external drive automatically backing up to Dropbox. I assumed it was backing up everything. I just noticed it is backing up everything in my folders other than the Logic Pro Project file. When I look at the backup on Dropbox, instead of seeing the ~600mb Logic Project file, I see three folders it created instead, with a some of the audio files from my project but not the entire file. In other words, what is backed up is totally different than what is on my external drive (which matches the original version on my hard drive). Has anyone seen this? The main reason I starting using Dropbox for backup's is because Apple iCloud could not handle the Logic Pro Project files. I just assumed this was an Apple thing, but maybe its something else? Thanks for your help.
Couldn't start Dropbox error on macOS Monterey
Hi Guys, I really need help, I already try to delete and re-install the dropbox but the Couldn't start Dropbox pop-up is still showing and the dropbox is not working I'm using iMac intel 2017 MacOS Monterey bn.BUILD_KEY: Dropbox bn.VERSION: 219.4.4463 bn.constants.WINDOWS_SHELL_EXT_VERSION: 77 bn.is_frozen: True machine_id: 53ad4754-a1c0-50c4-8f76-13b334a4149c pid: 640 ppid: 1 uid: 501 user_info: pwd.struct_passwd(pw_name='briann', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Brian N', pw_dir='/Users/briann', pw_shell='/bin/zsh') effective_user_info: pwd.struct_passwd(pw_name='briann', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Brian N', pw_dir='/Users/briann', pw_shell='/bin/zsh') euid: 501 gid: 20 egid: 20 group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root']) effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root']) DYLD_LIBRARY_PATH: None cwd: '/' real_path='/' mode=0o40755 uid=0 gid=0 parent mode=0o40755 uid=0 gid=0 HOME: '/Users/briann' appdata: '/Users/briann/.dropbox/instance1' real_path='/Users/briann/.dropbox/instance1' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 dropbox_path: '/Users/briann/Library/CloudStorage/Dropbox' real_path='/Users/briann/Library/CloudStorage/Dropbox' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox' real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox' mode=0o100755 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' not found parent not found tempdir: '/var/folders/z6/sq9yn5gj4mbb9kfrc0b2qh_80000gn/T' real_path='/private/var/folders/z6/sq9yn5gj4mbb9kfrc0b2qh_80000gn/T' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 Traceback (most recent call last): File "desktop/dropbox/client/main.py", line 5994, in _setup_root_for_account File "desktop/dropbox/client/main.py", line 6208, in _get_root_for_account File "desktop/dropbox/sync_root/helpers.py", line 537, in get_root_for_account File "desktop/dropbox/foundation/futures/basic.py", line 874, in result File "../mac_x86_64_dropbox_virtual_env/lib/python3.8/threading.py", line 890, in _bootstrap File "../mac_x86_64_dropbox_virtual_env/lib/python3.8/threading.py", line 932, in _bootstrap_inner File "desktop/dropbox/db_thread.py", line 96, in run File "<string>", line 1, in _x__db_thread__sleep_thread File "desktop/dropbox/db_thread.py", line 36, in set_name_and_run File "../mac_x86_64_dropbox_virtual_env/lib/python3.8/threading.py", line 870, in run File "desktop/dropbox/foundation/runtime/__init__.py", line 676, in decorated File "desktop/dropbox/foundation/futures/sleep/__init__.py", line 163, in _run File "desktop/dropbox/foundation/futures/basic.py", line 704, in set_result File "desktop/dropbox/foundation/futures/basic.py", line 667, in _on_post File "desktop/dropbox/foundation/futures/basic.py", line 1050, in _stage1 File "desktop/dropbox/foundation/futures/basic.py", line 421, in _then_callback File "desktop/dropbox/foundation/futures/helpers.py", line 436, in <lambda> File "desktop/dropbox/sync_root/handlers/macos/file_provider.py", line 1043, in _get_mount_path dropbox.mac.internal.MacError: [Errno -2001] Error Domain=NSFileProviderErrorDomain Code=-2001 "No valid file provider found with identifier com.getdropbox.dropbox.fileprovider/de434f91-1253-42f5-96f9-68ac48cb3b29." UserInfo={NSLocalizedDescription=No valid file provider found with identifier com.getdropbox.dropbox.fileprovider/de434f91-1253-42f5-96f9-68ac48cb3b29.} what should I do? Please Help, Thank you so much