You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Multiple Accounts
150 TopicsSwitching between two linked accounts on linux seems to be missing ???
I am trying to set up on linux access to my linked business and personal account. But the instructions for doing so in the app do not match what the app provides. Here is a screen shot of the dropbox app when running on linux (left) and when running on windows (right): The linux version does not seems to know about my linked app. Is this a bug in the linux app or am I missing something? If a bug, how does one report a bug to dropbox?Solved1.8KViews2likes6CommentsChanging email address linked to Dropbox (complicated scenario)
My wife and I shared a personal email address (verizon.net). She got to Dropbox first 🙂 and set up a Dropbox account under her name, with her files, linked to that address. I got to Dropbox later 😞 and set up a Dropbox account with my files under my name, using a work email address. My wife passed away recently. I would like to a) cancel her account, which I believe she was paying for (not sure of this) and b) rework my own account (which I am not presently paying for) so the files are associated with this personal verizon email rather than a work email that isn't guaranteed to last forever. Sales said I had to talk to support; the support chatbot was not helpful. I guess the ideal would be, cancel the old account, then associate my files with the verizon account, but is that doable? Thanks in advance for any suggestions you can give.Solved1.1KViews1like2CommentsLink personal account with another personal account.
I am trying to link 2 personal accounts - my own, and the one my boss uses (the business I work for is very small, basically just myself and my boss). I only see an option to link a team account: I'm not sure if not sure if there is meant to be a separate link for a personal account? If I click Link accounts, and enter my boss' personal credentials, I get an error saying "Sign in to a team account": So this leads me to think that there is in fact a difference between signing in to a teams vs personal account. Help me please Dropbox community 🙂Solved2KViews1like6CommentsAccidentally accepted invite using a slightly different gmail address, disabled original account
I accepted an invite to access an organisation’s Dropbox. They sent it to my personal email myname@gmail.combut when I signed in I used myname+bb@gmail.com(don’t ask why). Now my original dropbox account is disabled. I can still log in using the +bb email address, and it is effectively my old dropbox account (with all my old files) however, I can’t log in using the original email. Nor can I change the email on the +bb login to match the old one (says email already in use). Finally I can’t log in to the old account because it is disabled. It seems I have effectively changed the email address on my Dropbox whilst locking me out from being able to change it back. I’d really like to get it back to how it was. UPDATE: Just tried logging in Chrome on my iPad and it said: “This account has been deleted Please re-register with a new account or wait 6 days to re-register with your current email.” Should I just wait six days and then try to change the email address back on my myname+bb@gmail.comaccount?1.7KViews1like4CommentsSpouse Death - Merge Accounts?
My husband passed away a couple of months ago. We both have our own Dropbox accounts and share some folders with each other. Is there a way to merge our to accounts into one without going to a family plan? Most of his account is photos that I don't want to lose and business files. Mine is more personal business. I'd love to merge the two into one account and one billing if possible. Help? I am currently signed on to my husband's Dropbox right now, so a response may go to his email. I do have access to that. Thank you.809Views1like1CommentCombining Accounts
Hi Everyone, I was hoping for some help. I currently have 2 logins for Dropbox. I wanted to change my email address to our main email (we are a business) so that our main email can be the one notified once documents have been uploaded but it will not let me as the main email has a Dropbox account as well. I see there is a way to combine these accounts, is this best solution OR do I need to delete an account?Solved1.9KViews1like2CommentsMerge Two Personal Accounts
I have two personal accounts. Account A has much more storage than Account B, however, Account B is linked to my preferred email address. Account A is linked to an email address that is provided by my ISP which I am soon going to deactivate. How can I move my files from Account B to Acount A AND switch email addreses from Account A to Account B and B to A?2.8KViews1like12CommentsSecond Dropbox account has vanished
Hello, I used to have a personal dropbox account and one using another account that I used to share files with colleagues. My primary personal account is still functioning fine, but the other account has just vanished and is not even on my computer anymore. It had important shared documents on it and I cannot find anything in my emails from Dropbox or online to find out how to recover it. Please can someone assist me with this, I have always trusted Dropbox but this random removal of my one account has made me doubt that I should stay with Dropbox. Thanks for you assistance, CarlaSolved1.2KViews1like2Comments