You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Multiple Accounts
150 Topics
How to manage multiple Dropbox accounts on the same computer
I am having no end of trouble trying to figure out the best way to coordinate between different email addresses.I have clients who add me to their dropbox using my current work email, that is not connecting to my personal login. I know of the "link" option, but when I go to it in my settings I get a 404 error. Then, I have a third dropbox connected with my former work--the employer removed all sensitive files but I still need to have access to items that other people shared with me via that email address, and I am authorized to access the account. I use dropbox for everything and had migrated my desktop to the cloud, but now when I changed jobs everything is broken. Is there any way to not have to be constantly logging in and out of multiple accounts--especially when I have it set to auto-sync my desktop with all current-working files, it gets very confused when I have to switch accounts.Help!Solved26KViews0likes20CommentsMultiple Computer Accounts but Single Dropbox account
I want to have multiple accounts on my PC to allow for different i-Tunes libraries but allow dropbox to sync the same location on the drive. Is this possible? Ex: c:\dropbox is synced via the same dropbox account for both windows accounts. This came up as an issue because it seems like the dropbox app installs to the user profile instead of globally to the machine. I don't want to corrupt my files by syncing from the same machine twice. Is there any issue with what I'm suggesting? User1 and User2's windows profiles both point to c:\dropbox and use the same user@dropbox to sync them?Solved21KViews0likes8Comments
change googlemail.com to gmail.com -> lost my account
Hello, everyone, Google has recommended that I shorten my email address from googlemail.com to gmail.com without any changes. For all other sites where I have logged in with my gmail it works fine. But dropbox has created a new account for me and I don't have access to my client's data anymore. When I try to login with googlemail.com, I am redirected to the new account with gmail.com. I'm just confused why a new account is created for me. Is there a way I can get access to the old account again?Solved17KViews1like2Comments
My dropbox account is deleted
Hello, I have used dropbox for several years (my dropbox mail address was:[Removed as per Community Guidelines]). The problem is that I cannot access my account since 2021. Sep. 2. Resetting password did not work. (No e-mail was arrived from dropbox.) Today, I tried to register dropbox account with the same mail address. Surprisingly, an account with the same mail address was created.Maybe my original account with my data file was deleted. I want to restore my data and original account. Thank you.Solved12KViews0likes24Comments
Accidentally Merged my personal Drop Box with Business Account
I had a personal dropbox that I accidentally merge with a business account by using the same email. How can I get my personal dropbox back with the email and content that is now associated with business dropbox login.Solved12KViews0likes17CommentsEmail address already taken
My main dropbox account is linked to an old email address that I no longer use. I have tried to change the email address to the one I use but it is already taken, by me. I have paid for a space upgrade for Dropbox on my PC (old email address) but can't access the extra space on my lap top (new email address). I don't want to pay for another upgrade. I think I might have to cancel both accounts completely and start again. But doing that I'll lose my upgrade?Solved6.3KViews0likes42Comments
Dropbox Office and Personal Account ; How can I merge two accounts?
Hello all. I have a problem now with my account in Dropbox. All started when my office included me on their plan to gain access to all files for which i used my personal email which was linked to my personal Dropbox account. In that time Dropbox asked me for a second email address to link my personal account and my personal email got stuck to my office plan. Now i have kind of 2 accounts with 2 different emails. How can i go back to have only one account where i have all my files and not going from one to other.How can i merge the two accounts? Thank you in advance.Solved5KViews0likes11CommentsTwo Personal Dropbox Accounts with different Plans in the same Laptop
Dear Community Support, Newby here. My intent: to have two personal dropbox account: 1st account with basic plan - been using this already and works like a charm. No intent to share. 2nd account will have family plan - files to be shared with fam members. I just created my 2nd account (different email account) in the same machine. Want to upgrade this 2nd account to be Family Plan. a) Would this intent meet the objective? b) Will I see two different dropbox folders in my machine (file explorer)? If need to be re-setting, how? Don't want to loose the 1st account access. c) Would it be easy to switch between two accounts in a browser? I saw my browser goes to the 2nd account everytime I call dropbox in the browser. d) one of fam members using IOS. Would this be possible to share files between to operating system?Solved4KViews0likes11Comments
