You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
"tmp.drivedownload" Error - unable to resolve with tech support escalation
This error has been happening for weeks, and tech support has unfortunately been totally unable to help me. Thought I'd pitch this here. I am on several shared folders with other groups. Whenever someone else on one of these shared folders attempts to save or change a file, I get a popup message that looks like this: Again, I'm not actually taking any action at all - this happens totally without any interaction on my part. It happens for any file, not just the one seen in the example. Clicking the checkbox stops it from happening again for that particular file, but only for one instance. Anytime a new file is touched, the popup appears again for that next file. The scary part is that what appears to happen is that the files seem to get dumped into trash or recycling on OTHER PEOPLE'S COMPUTERS - horrifying! I asked others to check, this and that's the only way we found out that files were getting nuked. I'm very worried that we will later discover that crucial files have gone missing, and only when it causes a crisis. Tech support has told me over and over again to simply uncheck the box, despite my explanation that would stop it for that file, but this happensagain for the next file - I want it to stop happening for new files. This has been extremely frustrating. It makes it clear that they are simply not reading my responses. I have Googled enough to discover that this has to do with some sort of conflict with Google Drive syncing, but can't get any info about how to stop files from being deleted, let alone stop the error from happening. Ideas? Thoughts? Things I can test? Please, any help will be gratefully accepted! In the meantime, I've stopped all file syncing in both GDrive and Dropbox, for fear of this accidentally leading to deletion of valuable project or client files. Signed, Frustrated
Chinese characters in my deletion confirmation pop-up on Windows
Hi, Something new happen recently when I was deleting some files. When I delete something from my Dropbox, I get a notice that they're moving the files to the Recycle Bin and then another prompt that asks me if I want to remove those files from all the devices connected to the dropbox. The new thing that happen is the last prompt now contains what appears to be Chinese characters. (Picture attached) I've reinstalled the Dropbox on both devices connected and that hasn't fixed the issue. Does anybody know what this is or how do I fix this? I haven't seen it when using any other program. The characters doesn't appear on the "moving files to the recycle bin" prompt but only on the prompt that comes after which is asking if I want to remove the files from the other connected devices. Also the Chinese characters aren't always in the same location. Sometimes they're beside the Dropbox at the top of the prompt and sometimes they on the "Delete Everywhere" button.
Annoying popup: "Delete -filename- from your Dropbox account and all devices?"
Two or three times a week at precisely 7am, I get a popup from Dropbox asking if I want to delete a particular file from Dropbox and everywhere else. There are two or three different filenames that rotate through this message depending on the day. I don't know why it keeps asking me this. I don't want to delete any files, let alone from "everywhere." I click the checkbox "don't ask me this again" and then the "cancel" button every time. The box disappears but will come back in a few days with a different file name and I go through the same routine again. The following week, the same important file name will come back in this popup message. How do I stop this insanity? Thanks, Edgar
