We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
I'm unable to use my free Dropbox account, because of "30 day free trial has ended" pop-up.
Please help me get rid of this annoying pop-up that has no exit button. I have a free basic plan of 2GB and I have only used 38.8MB of storage. Now, I cannot navigate my account because this pop-up saying my "30 day free trial has ended" keeps blocking the whole screen. Pl I only want the basic free plan but it does not allow me to continue with my basic free account. Please help. I've tried clearing my browsing data, using 3 different browsers, and using an incognito window.
Your ads for subscription when online need to stop
Not here for a discussion, just a simple suggestion. Stop the subscription pop-up barrage on your website. It might be surprising to discover that many subscribers are working, have deadlines, and don't have the desire or patience to click away your constant pop-ups about subscription updates. As many have already stated here, I don't spend good money for your service to be innodated with upgrade ads. (And it's not a notification setup solution -- please don't even try to suggest that.) Laterz, (or maybe goodbye -- time will tell.)
Got a message I'm out of Dropbox space, even though I'm paying for Plus
Hello.I got a message on my phone and computer about the lack of space on my account.On my account it displays that I have a free Basic plan and I have been paying for a Plus tariff for a long time:I have invoices and a confirmed subscription on my ICloud account and I have no other account on Dobox.How to explain this -preferably in Polish?
Stop the upgrade harassment
When I login I have a multitude of windows asking me to upgrade which are hard to get rid off... Why are you badgering us? After accepting/declining the first time that should be it. Also, I notice there was an old suggestion about being able to have the 'remember me' button de-selected instead of the default selected. After sever years you just closed it but didn't do anything about it.. Are you intentionally trying to push users away?!?! Especially in these times when programs get compromised I'd think you would go out of your way to resolve those issues...
Got an email for an upgrade to Essentials, but I don't have a Professional plan
I just got an email from Dropbox saying: "We’re providing you with a free upgrade from your Dropbox Professional plan to our new Dropbox Essentials plan at no extra cost." However, I do not have Professional. I did at some point, but not anymore for several months. So I'm just wondering is it some common bug and several people have recieved such messages by mistake - or is it just me? And will I end up getting a bill for a Pro plan I didn't want? 😕
