You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
If our clients join our Business team, do we need to buy a license for them?
Hello, Our office has set up an Dropboxx account so to share info with our clients. We often receive requests from our clients to join. By accepting their request, do we incur another annual fee paying licence to our account ? See below the screen shot of the Dropboxx alert I have received. Thank you Mike [removed per Community Guidelines]
Joining a Business team, and what is the best way to do that?
I have a personal dropbox under a personal email, but now my new company wants me to join and share their dropbox. How do I best do that? Do I need a totally new account with a different email address and log in, or can I add this new team folder to my existing personal account? The company invited me to my personal email, but when I clicked the invite I got these two strange choices that made no sense. One involved effectively transferring all of my personal files to the company team one (i think!)
Rekordbox Team and Family Admin
Hi, I am using Dropbox for years. Actually I am subscribed to the family plan and I am the admin of the family subscription. I read, that it is not possible to join a family subscription if you are in a Team, but do I also lose my family subscription, owned by myself when I join a team? And is it a special case, as the professional DJ team is not a real team, because it has no access to my data accept to the music? Thanks in advance for your answers
'An error occurred' message when trying to accept Family invite
Hello, I am trying to accept an invite to join a family plan, however I am getting an error that reads: "An error has occurred. Please contact family manager for help." Our family manager has nothing he can do to fix this issue. We have also tried the following: -Logged in and out -cleared cache, cookies and previous history -Tried incognito -Tried to use mobile app, desktop app and web app. -Tried in other explorers like edge, firefox, etc.... -Tried looking through the website and forums for a solution It would be great to get some technical help to fix this error.
Lost access to Family Account and family room
I deleted family room folder and lost access to family account. I had the admin remove me from the share with a view to reinviting me. The reinvite was sent, but I am told I am already a member. I go into PLANS and it says I'm basic. There is no way to get back into the family account or to get an invite. This is probably some of the worst software I've seen in my 50 odd years in the industry. QUESTION: How do I delete myself completely from family account so I can be sent an invite and accept it??? Thanks
