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1281 TopicsI can't access files shared with me by others via links
I have my own dropbox but independently, for work things, I been given access to files and folders in various other people's dropboxes recently but for some reason I get an error msg and can't access them. These are open files to everyone and it is not just one time / company - it's happening with courses I have paid for, with press media files that are available just generally, people who send me general links to files - I always get this error: Error Something went wrong. Don’t worry, your files are still safe and the Dropbox team has been notified. Check ourStatus Pageto see if there is a known incident, ourhelp centreandforumsfor help, or go back tohome. I have checked the installer, checked my own dropbox syncs etc. My own files are fine and so I can't see the issue. It has happened without about 5 different companies giving me access - that I can't see the files - which are open to the general public if you have been sent the link. What can I do?76Views0likes4CommentsVideo preview from shared link freezing in Chrome but not in Safari
Hi Dropbox Community, I’m experiencing an issue with video playback on a Dropbox-shared link in Chrome. Here’s what’s happening: When I open the link in Chrome, the video plays but intermittently freezes in the middle. However, when I view the same video link in Safari, it plays smoothly without any interruptions. My internet connection is fast, so I don’t think it’s a connectivity issue. I’ve tried disabling Chrome extensions, clearing my cache, and even adjusting hardware acceleration, but the issue persists in Chrome specifically. here's the format of my link: [removed] Has anyone else encountered this issue with Dropbox videos on Chrome, or is there any recommended solution?21Views0likes1CommentNavigation arrows for photos
When displaying photos it would be nice to have better navigation arrows to move to the next or previous photo. There are navigation arrows above (and small) but it would be better to have them to the left and right of the current photo displayed. This convention is used many other places and is much more intuitive.22Views1like2CommentsSpecial folder act as "web server"
Well, I've using Dropbox as my webserver at the beginnings, but due to security Dropbox disable this function, but I suggest only allow a special folder can use HTML code with no scripting support, no dynamic function except plain HTML, this can save my cash hosting some webpages and make use of the Dropbox storage for some PDF files sharing.19Views0likes1CommentWhy is there picture rotation when importing files into Microsoft Photo Editor from Dropbox?
I shared a link to my dropbox for a file with photos. The person I shared it to opened the file in Microsoft Photo Editor, All the pictures were rotated 90 degrees from their orientation in dropbox. Is there something I can do to make sure this does not happen?78Views0likes3CommentsThumbnails not showing for online-only
As a new user to Dropbox, I've uploaded all photos from my Mac (Sonoma 14.4) using Dropbox 194.4.6267 and set the files to online-only. None of the thumbnails show on my Mac and this is a non-starter for me in using Dropbox. I've reindexed via Spotlight all of my files on my mac, and I've toggled online and offline only settings and still no thumbnails are showing. Any suggestions or advice would be much appreciated before moving to Google One.Solved630Views1like5CommentsCan't open recordings.
I receive zoom recordings every month - maybe twice a month. Recently I have not been able to open and listen to the recordings and save them. It is twice now that this has happened and I don't know what to do differently than before to get them. What can I do now?8Views0likes1CommentRun dropbox media in the background
Hey everyone, I just switched to an Android from an iPhone. I am facing a feature problem that I loved on my iPhone! Which is, if I open up an audio file from my dropbox app I can just do other stuff on my phone. On android however, it stops playing whenever I switch over to a different app. Is there a way to let it run in the background just like the iPhone? Thanks!3.2KViews1like8CommentsI can't open an Excel document stored in Dropbox through my iPad Pro.
Through the ‘Recents’ folder in Excel, I try to open an Excel doc stored in Dropbox, on my iPad Pro, I get a request or which asks if I want to link Microsoft Office Mobile with Dropbox. It asks which account I want to link with; I tell it. (I have a Personal Plus account). It briefly tells me, ‘working on it’ then jumps back to the ‘Recents’ files, without opening the doc. If I try to open it from Dropbox, via the App, the same thing happens. The App Center in Dropbox is no help at all, it indicates that MS Mobile is linked, and as far as I can see offers no way of linking a new App anyway. Dropbox Support is worse than useless; as a Plus account, I should have access to live chat, but I cannot find any reference to or way of accessing this. I have already wasted several hours with this run-around, and am stunned by the poor design of this whole site.460Views0likes5Comments