You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Does the file request upload size limit affect trial plans?
The documentation states the following, but despite multiple attempts to upload a 250GB file through the file request feature, it consistently results in an error and the upload does not complete. Since we are currently conducting a Proof of Concept (PoC) and using the Dropbox Business Plus Trial plan, could this limitation be due to the trial version? Customers on Dropbox Professional, Essentials, Business, Business Plus, Standard, Advanced, and Enterprise can receive files up to 250GB in size. Link to the documentation
Nothing happens when I click on the "Create" button to open a file request.
I have been trying for a couple of days to create a new file request but it's not working. Once you click 'Create' the thinking spinning wheel never completes. Tried different folders, tried over multiple days. Google Chrome. nothing... It wont let me link to a screenshot sorry
How to show a folder for team members in file explorer
Hi all, I promise I have been trying to figure this out from the community, but still can't work it out. A project folder was moved from one location in File Explorer to the other - all good and was fine last time I checked.Someone has since renamed it, but again, seemed to be all good. Now no one in the team (12 of us) can find it on File Explorer - it's disappeared and no one knows why and is worried it's been deleted. I thought let me have a look on Dropbox to see if it's still there - it iss. Phew. But now I can't work out how to get it back. A normal project folder which we can all see looks like this in Dropbox on the 'who can access / modified' side: The problem folder has the above 3rd icon missing 'open in file explorer': Any help appreciated, thank you!
Issue when trying to share and unshare folders
Hi. I am handing down my old laptop to my son. For that purpose, I want to 'unshare' one of my personal folders that is on it, and share his own folder on it. I can't seem to do it properly. Would appreciate a walk through. ( I tried sharing, and then approving on his email, but I don't see his folder and get a message that he is out of space. even though I have an upgraded account).
Family Room - cannot customize sharing settings
Hi, I have a family plan and I'm the admin. That plan makes available to every member a shared folder "Archivio Famiglia" that stands for "Family Room" I guess. My need is to setup customized credentials to my family members, for instance, I want to give view or edit access to specific folder only. Looking at the documentation Dropbox states that it's possible to set credentials in every sub-folder.. but I don't see (from web UI) any option in menu.My sharing got suspended
Error in call to API function /2/sharing/create_shared_link_with_settings: We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement. Could someone please show me how to rectify this issue? -When I click through to support it says support is no available with my plan -When I review the list of violations I don't believe I'm in breach of any of them -I can't see anywhere to accept any new terms of service Thanks in advance! 🙂
