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I add files to the desktop app, but they're using disc space, and other members can't see them.
i have mapped dropbox to my laptop and upgrading files constantly using file explorer, but it seems to 'eat' my c drive space, and thus would like to unmap it, but did not find a way, pls advice as in point 1 telling i upgrade files using my laptop file explorer to the dropbox, have done that several times, no issues for the other members to be able to see those files, until recently, uploaded again a few, took the file name from the properties, and informed the subfolder location to the other members, but this time they were not able to see those files i had earlier upgraded to dropbox, any idea why? check the file access etc info, all was ok
No space in Dropbox but I can't find any files or folders to delete
It is saying I have no more space in my Dropbox, but I can't find where there are any files or folders in there to delete so I can have space. I don't remember putting anything in there and how am I out of space if there's nothing in there?
out of space even after deleting files / folders
After deleting folders my storage space has not changed. This seems like a permanent issue on this forum and Dropbox appears to be intentionally making it hard to remove folders so people are forced to upgrade. Help? Why are you making it impossible for Dropbox users to delete files / folders and reduce storage use?
Why was a referral I sent marked as 'Ineligible'?
I referred a friend. She has never signed up to dropbox. She is not using the same computer or internet connection as me. She has signed up to dropbox and paid. There is no connection between our accounts. In the 'refer a friend' tab of my account her email is visible and marked as 'Ineligible'. I want an answer as to why when I've convinced my friend to join, shes paid and we get nothing WHY?
My account is full but I don't see any files when I log into the website
hi there! I am back on this old laptop and I have notification that my dropbox is full. However, when I log in to the site, there are no files to view! do I need a subscription in order to view / gain access to those files? if not, how to I find those files without a subscription? if not, how is it exceeding capacity when there are no files to view? Thanks in advance for your input!My storage space is full because of old files. Can I delete them?
Hi - My account keeps saying I am running out of storage, but it is including old files in my account that I can no longer view. Is there a way to delete old files that you cannot view? I deleted my account and then recreated it with the same email, but it still says running out of storage. Thanks.
Dropbox is filling my Mac's hard drive with clone files.
Hi! I have a 1tb hard drive, and just added 600gb of files to a local folder that dropbox is set to sync to. Since then, Dropbox has created an extra 500gb worth of "clone files" in a root mount, group containers folder. My hard drive is now completely full and I'm unable to back up my original files. Are these dropbox clone files just temporary? Can I only back up files to the cloud if I have more than twice the amount of local drive space available?
Referral shows as ineligible. What can I do?
A coworker sent me a referral. I have a brand new laptop and a new dropbox account. I followed the link in my email and signed up but the referrals page says ineligible. I searched and it suggested I needed to be on a different network, I tried connecting to my VPN and restarted dropbox but no luck. How can I fix this so that my coworker and I get our referral bonus space?
