You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
dropbox business
178 Topics
I received an email from no-reply@dropboxmail.com
I just received an email from this email address no-reply@dropboxmail.com, with the following message: Hi there, If you're a user living outside of North America (U.S., Canada, Mexico), we're updating our Terms of Service to better serve you and the growing number of Dropbox users around the world. These changes include the fact that we'll be providing our services (including Dropbox, Dropbox for Business, Carousel, and Mailbox) to you via Dropbox Ireland starting on June 1, 2015. Please note that none of our services or features are changing as a result of this. You can read the updated terms at https://www.dropbox.com/terms. Have questions about these changes? Visit our Help Center. Thanks for using Dropbox! The Dropbox Team I want to be sure, is this from DropBox or is it a spam?Solved150KViews1like12Comments
Add second email address to account
I have just started using the DropBox for Business subscription – though still on the trial – and I am trying to connect a second version of my email address to my account. About a year ago we change our email setup from <firstname@company.com> to <firstname.lastname@company.com> and I get emails (and invitations to share folders) to both versions of the address. So I am trying to add an alias to my account so that I don't have to have two accounts. Does anyone know how to do this or a work around? Thanks for any help. GideonSolved14KViews0likes3Comments
Possible email scam (claiming to be dropbox).
I just received an email from a person claiming to be with Dropbox Business. It was suspect enough that I'm not clicking on any links. I dont have dropbox business (just professional) so I don't think it is legitamate. To whom at Dropbox do I report this ? BTW, The email asks how my evaluation is going--I don't know to what it is referring as I'm not evaluating any dropbox products. _________ Here is the message content: Thank you for reaching out earlier! How is your evaluation going? My name is Tyrannus with Dropbox Business, I’ll be your point of contact moving forward in helping with your evaluation process. Organizations choose Dropbox Business because of its reliable syncing, ease of use, and because their team is already consistently using Dropbox. [link removed]. I'd like to chat over a quick call to go over any questions your team might have. You can add time to my calendar here and I will call you: [link removed] Best, Tyrannus - Tyrannus Rolle | Dropbox Business | [phone number removed]Solved13KViews0likes6Comments
User can't belong to multiple teams
I tried to add a team member for dropbox business, but I get the message that she cannot join bc she is part of another team. She works on both projects, and I need her to have access to these files. Why can't someone be part of multiple teams?Solved12KViews4likes10Comments
Dropbox Business: Can't see team folders from applications with Dropbox access
Hi Dropbox Forum, I'm a Dropbox Business user. Everytime I use any program with access to dropbox, I can only see the personal folder (the purple one). I need access to the team folders (the blue ones) so I can get files that's shared within our whole team. Some of the programs are Backpack Studio, Synology, Akeeba backup and, from one of the big developers, Premiere Rush by Adobe. Can anyone help me with this issue?Solved9.3KViews2likes17CommentsPersonal Folders in Dropbox Business
I'm looking at Dropbox Business and have a few questions aboutpersonal folders. 1. Can users covered by my Dropbox Business account create personal folders within the Dropbox Business structure or does an admin have to create them? 2. If users can create personal folders, are the names of the personal folders and their contents visible to everyone covered by the Dropbox Business account even if they are not shared by the user who created them? 3. Can an admin see all of the folders and files ina Dropbox Business account including personal folders/files even if they haven't been shared by the person who created them? 4. I understand that users can link their personal Dropbox accounts with a Dropbox Business account but, if they can create personal folders within Dropbox Business, do they need a personal Dropbox account?Solved9KViews1like4Comments
Support for dropbox free teams ends March 31, 2022
ciao, oggi ho ricevuto una mail che mi informa che dal 31 marzo non sarà più possibile utilizzare il team di lavoro in modalità free😅 volevo capire se effettivamente dal primo aprile le cartelle e file resteranno invariati, comprese le impostazioni di condivisione o se verranno eliminati agli altri membri del team, ma resterà cmq a me che sono l'amministratore? non vorrei rischiare di perdere tutto ... chiedo in modo da poterci preparare per tempo e nel modo giusto al passaggio 😉 grazie a chi mi saprà rispondere e Buona giornata Sveva ---------- Hello today I received an email informing me that from March 31 it will no longer be possible to use the work team in free😅 mode I wanted to understand if actually from the first of April the folders and files will remain unchanged, including the sharing settings or if they will be deleted to the other members of the team, but will remain cmq to me who am the administrator? I wouldn't risk losing everything 😓...I ask so that we can prepare in time and in the right way for the passage thanks to those who will be able to answer me and Have a nice day SvevaSolved7.8KViews0likes31Comments
Regulate access to folders
We are a small society with a board, secretariat and several committees . We have a business Dropbox account with 4 team members. What we need: Multiple folders that are owned by Admin. Access to these folders upon invitation (but not through a link) by coworkers and people outside of de Dropbox Team. Some people should have edit rights, most should have viewing rights. Current status: folders are owned by Admin. Admin made folders inside the Team Folder. Team members were denied access (because I do not want all of them to have access) and I invited a Team member and people outside Dropbox team, some with edit and some with viewing rights. That is how I want it, but making it so seems to have messed with 1 Team member’s access both to Team folder as with a folder it owns itself. Can this be caused by how I organized things or not? Dropbox chat suggests I use groups to grant access to folders. Is this necessary/better? I don’t think I can give some group members edit and others viewing rights? I am questioning how many team members I need. Maybe 1 is enough, or just a second as backup?Solved6.2KViews1like3CommentsMy account was deleted after being removed from Business team
A couple weeks ago someone from another company invited me to their Dropbox Business Team. I clicked on the link, but I didn't realize it was going to add me to their group so I contacted Dropbox about this and was told to have the Team Admin follow steps to change my account to a basic account. I sent the Team Admin (person from another company) the instructions and I got an email saying my account was deleted. I am not able to log into my account at all now. I thought this would keep my account but switch it from a Dropbox Business Account to a basic account. Is there a way to get my basic account back? I had a Dropbox Plus account that I was paying for and has a lot of files on it too. [Post restored by moderator]Solved5.9KViews0likes18Comments
Folders not visible to Admins
We have outsourced the Team Admin role on our business account to a 3rd party. We want to see the totality of folders and subfolders etc. that have been created in our Dropbox Business Standard account. Our Team Admin says they can't see all root level folders unless they have been given specific permission to view them. Is that correct? Is there a way for an Admin to see all folders that have been created without having to assign them read permissions to every folder? How can we assign permissions to folders we can't see and don't know if they exist?Solved5.4KViews0likes8Comments