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Forum Discussion
Ghislain Sommervogel
3 months agoHelpful | Level 5
.NET API : DropboxClient.Sharing.AddFolderMemberAsync() no more completing
Hello, Since yesterday, DropboxClient.Sharing.AddFolderMemberAsync() has stopped working (while all other API calls still work). Basically, I'm just creating a new team folder and then assigning 4 m...
Ghislain Sommervogel
Helpful | Level 5
Hi Greg,
Like I said, imho there is no activity that could explain the error here. The shared folder has just been created and there is absolutely no activity on my dropbox account on the desktop or on the web. The only activity for the folder / account consists in a single API call for adding 4 members to the newly created folder. If that only can result in that kind of exception, I wonder whether the API is really usable for automating complex tasks.
But forget about the "too_many_write_operations", I worry MUCH more about the other behavior : the "await AddFolderMemberSync" that never ends. Requested changes are made right after the API call (I can view the correct memberships in the admin console), but even after one hour the application still "await" the API call. If some calls to the API never return (no KO nor OK nor exception... just nothing), it makes all programming work uneffective and the full API useless! What can be done to monitor what happens? Should I open a support ticket? Thanks for your advice.
Greg-DB
3 months agoDropbox Staff
The SDK methods should always either return or throw some error, but if it's blocking for a long time, it may be helpful to inspect the requests/responses directly as Здравко said.
We're also happy to take a look on our side if you'd like. Feel free to open an API ticket here at your convenience. If you do so, please share as any/all detail that you can, including steps/code to reproduce the issue, relevant app ID, member ID, namespace ID, and timestamps of calls. Be sure to redact any access tokens, refresh tokens, or app secrets though. Please also include this thread URL for context. Thanks!
- Ghislain Sommervogel3 months agoHelpful | Level 5
Thanks Greg. The API call works again. It it happens to freeze again, I'll probably open a ticket for help. Have a nice day.
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