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Forum Discussion
Solved
Chooser - direct link not working
Hi,
Is there an error with the Chooser and direct link type?
Suddenly my app stopped working last night. Both IE and Chrome is tested.
I can log in and choose file(s), but the link seems to be broken, it just times out with ERR_CONNECTION_TIMED_OUT error.
If you see this within 4 hours from now, this is the link I am trying:
https://dl.dropboxusercontent.com/1/view/sy64t1c6xi1xvw1/Getting%20Started.pdf
BR
Sven Erik
- Thanks! That may be a regional issue then. Please open a ticket here:
https://www.dropbox.com/developers/contact
And include the following information:
- your IP address
- the output of the following commands:
Mac/Linux:
ping dl.dropboxusercontent.com
nslookup dl.dropboxusercontent.com
dig +trace dl.dropboxusercontent.com
Windows:
ping dl.dropboxusercontent.com
nslookup dl.dropboxusercontent.com
tracert dl.dropboxusercontent.com
That should help us investigate. Thanks in advance!
- Greg-DB
Dropbox Staff
Thanks for the report! I can't reproduce this issue though. Downloading the file from that link works fine for me both in Chrome and via curl.
Are you still seeing this issue? Are other users of your app seeing the issue as well, or is only affecting you?Yes, still having the same issue. The request times out, also for other users.
But actually getting another error message now:
DNS_PROBE_FINISHED_NXDOMAIN.
- Greg-DBThanks! That may be a regional issue then. Please open a ticket here:
https://www.dropbox.com/developers/contact
And include the following information:
- your IP address
- the output of the following commands:
Mac/Linux:
ping dl.dropboxusercontent.com
nslookup dl.dropboxusercontent.com
dig +trace dl.dropboxusercontent.com
Windows:
ping dl.dropboxusercontent.com
nslookup dl.dropboxusercontent.com
tracert dl.dropboxusercontent.com
That should help us investigate. Thanks in advance!
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