You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

kevin g.1's avatar
kevin g.1
Helpful | Level 6
7 months ago

Dropbox embedder not working with /scl style shared links

Our site uses the dropbox embedder to display shared folder content with our users. The problem we're having is that the newer shared links that are created with a /scl url prefix won't work with the embedder. The older shared links created with /sh prefix work fine however. When a user with the /scl style link tries to view the embedder they are prompted to 'request access' which then sends us an email and notification that '<name> is requesting access.'  I've compared the meta data between the working and non-working links and don't see any real difference that would explain the behavior. I've also tested the non-working links in an incognito window to see if navigating directly to the link works (vs using the embeddder) and they work fine.  Is this a known issue? Anything else I should explore to try to get the embedder to work for these links? Thanks!

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    It sounds like you're referring to a behavior for the new type of shared link when used in the Embedder. We recently made an update to address that, but it would only apply to newly created shared links. Please try with a new shared link and let me know if you're still seeing the issue with that.

     

    If you are, please share a sample so we can check on it specifically. Thanks!

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

5,886 PostsLatest Activity: 4 hours ago
326 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!