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Forum Discussion
PRQ
10 months agoExplorer | Level 4
The Dropbox shortcut on my desktop isn't working
My shortcut icon stopped working a couple months ago. The only way I can access dropbox is through windows explorer. I'm running windows 10. I have uninstalled/reinstalled multiple times, restarted my pc multiple times. I've tried single and double clicking, right clicking, running as administrator. By the way, the software opens just fine on my phone. Suggestions?
Hi PRQ, what happens when you attempt to drag the shortcut to the taskbar? Are there no options to add it to the taskbar?
- PRQExplorer | Level 4
It's the desktop application that won't open via the shortcut icon (on taskbar, in start menu).
- JayDropbox Staff
Thanks for the info. When you uninstalled and reinstalled the app, did you perform an advanced reinstallation?
What is the current version of the app running on your computer?
- MustangSallyNew member | Level 2
I'm just trying to put a shortcut on my Desktop to open the application.
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