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Forum Discussion
Embedder error on iPhone browsers
I am using the dropbox embedder on my website. It works as expected except on iPhone devices. I have tried it on two different iPhones using the Safari, Chrome, and Firefox apps and they all have the...
- Prevent Cross-Site Tracking was enabled by default. I tried disabling it, clearing the data, and closing safari then trying it again. The result was the same.
- No, I am not using an iframe. Below is my relevant code:
<html>
<head runat="server">
<script type="text/javascript" src="https://www.dropbox.com/static/api/2/dropins.js" id="dropboxjs" data-app-key="myKey"></script> </head> <body> <form runat="server"> <div class="row-container"> <a id="theFrame" class="row" style="height: 100%"></a> </div> </form> </body> </html> <script type="text/javascript"> let urlParams = new URLSearchParams(window.location.search); if (urlParams.has('Link')) { let element = document.getElementById('theFrame'); Dropbox.embed({ link: link }, element); } </script>
Greg-DB
Dropbox Staff
Dropbox StaffThanks for the additional information. I just tried reproducing this with that code, and it only reproduces for me with "Prevent Cross-Site Tracking" enabled (and works fine with it disabled).
Please try this sample I just put up with this code (though I had to add a missing "link" definition): https://zealous-beaver-5f8cdb.netlify.app/?Link=https://www.dropbox.com/s/u0bdwmkjmqld9l2/dbx-supporting-distributed-work.gif?dl=0
Let me know if you see the same behavior with that, where it fails both with and without "Prevent Cross-Site Tracking" enabled.
Thanks for the reply. I disabled "Prevent Cross=Site Tracking" and can confirm that it works in Safari. However, it does not work in the Chrome app, even with Prevent Corss-Site Tracking disabled.
It seems like there should be a better solution than having to tell every user that they need to change their settings and only use Safari?
- Greg-DB
Yes, ideally we'll be able to resolve this on our side, but we just want to make sure we're reproducing exactly the issue you're reporting.
So, to be clear, if I understand your messages correctly, the issue does not appear on my sample site for you when you have "Prevent Cross-Site Tracking" disabled, but does still appear on your site for you even with "Prevent Cross-Site Tracking" disabled. Is that correct? If so, can you share a sample page that reproduces the issue even with "Prevent Cross-Site Tracking" disabled?
(Also, interestingly, the issue does not reproduce for me in Chrome on iOS, with or without "Prevent Cross-Site Tracking" disabled.)
Thanks, I am glad to hear that. I don't think we're on the same page, so let me clarify.
Safari: works with PCST disabled, but not when it is enabled.
Chrome: does not work either way.
This is true for both your site and my internal website.
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