You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

dev_ninja's avatar
dev_ninja
Helpful | Level 5
10 months ago

Insufficient_space error message even though I have a lot of free space

I have a dropbox app that uploads documents to folders on behalf of users. When I tested it in production,I kept getting an insufficient_space error

 

{
"error_summary": "path/insufficient_space/",
"error": {".tag": "path", "reason": {".tag": "insufficient_space"},
...
}

Tried with two different dropbox user accounts and checked that there were no shared files eating into the storage space. What else could cause this?

  • dev_ninja's avatar
    dev_ninja
    10 months ago

    Hi @Здравко @Greg-DB , I was using a third party tool and logged the generated request for inspection. Turns out it was trying to upload files to the wrong user. My bad. Problem resolved now

     

    Thanks for the assistance

  • dev_ninja's avatar
    dev_ninja
    Helpful | Level 5

    Здравко Greg-DB 

    I was using a third party tool and logged the generated request for inspection. Turns out it was trying to upload files to the wrong user. Problem resolved now.

     

    Thanks for the assistance

    • dev_ninja's avatar
      dev_ninja
      Helpful | Level 5

      Hi @Здравко @Greg-DB , I was using a third party tool and logged the generated request for inspection. Turns out it was trying to upload files to the wrong user. My bad. Problem resolved now

       

      Thanks for the assistance

  • This error should indicate that there isn't enough storage space in the relevant account for the upload. I just tried the upload functionality on the API and it succeeded for me, so if you're seeing this erroneously, there may be some other variable that we'll need to look into. I see you've also written in to support so we'll follow up with you there shortly to check on this for you specifically.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

5,888 PostsLatest Activity: 17 hours ago
326 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!