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Forum Discussion
Error message when deleting folders
I have used Dropbox for years and have never had this problem. I'm cleaning up my files and when I try to delete a folder I get this message:
There are too many files in one request. Please retry with fewer files.
What has changed? How do I go about deleting my folders?
Hi Everybody,
Thanks for your feedback here and for notifying us of this issue. The inability to bulk delete may have been a lingering effect of the earlier outage. It should be resolved at this time. Please let us know if that's not the case.
Thanks,
Ben
The Dropbox status page says everything on the site is working fine, yet my team, in different locations, in different countries- have very slow video loading and functionality on the site this morning to be ridiculously slow- so slow that it rendered our collaborative editing meetings this morning utterly useless. I seriously question the veracity of Dropbox's "Status" page.
ours as well. nobody can play videos including shared links from previously uploaded videos...
Our organization is having trouble playing back videos. Professional accounts and personal accounts all seem to be the same. Multiple locations as well.
We are seeing the same thing across dropbox and replay for our ogranization as well.
I'm trying to access while I'm on the GO today, but nothing is loading / nothing is working on multiple devices, trying to open different files..... nothing....WHAT IS GOING ON?!?!?!?!?!? I'm frustrated. My JOB requires access to files when I need them. NOT HAPPY TODAY.
- Rich
Super User II
Justin Avery Music wrote:
I'm trying to access while I'm on the GO today, but nothing is loading / nothing is working on multiple devices, trying to open different files.....
There are no known issues at the moment, and the status page is clear. Are you getting any errors?
- Rich
Danette5 wrote:
There are too many files in one request. Please retry with fewer files. What has changed? How do I go about deleting my folders?
Nothing has changed. The folder likely has a very large number of files in it, which the website would have a problem processing all at once. Instead, open the folder, select a bunch of files and delete them. Repeat as necessary until the folder is empty or has fewer files, then delete the folder.
I'm getting the same and there aren't any files in the folder. I'm also struggling to copy a template folder which does have subfolders. Dropbox has been playing all day me in the UK today.
This has just happened to me as well. Selecting individual folders for deletion does not work - any folder, even entirely empty ones, throw this error.
This is a change made in the last couple of hours - I have uploaded and deleted two nearly identical folders today. Only the second one refused to delete.
I can't delete more than one file at a time from any folder.
I'm getting the same error today....annoying.
"There are too many files in one request. Please retry with fewer files."
Mine just says "Couldn't delete two items"
I have to delete each file separately, even when only two in a folder. Never happened before, but very irritating.
Have to manually delete each file separately which is time consuming. Always been able to delete multiple files in a folder, until today.
Same here:
"There are too many files in one request. Please retry with fewer files."
- Megan
Dropbox Staff
Hello guys, I hope you're all doing well!
I'd also guess this has to do with the slight issue we're experiencing at the moment. Can you clarify which platform you use when you get this error?
Let me know more!
Which platform???? I am using dropbox, where do I find the "platform"
- Rich
The status page is currently reporting degraded performance, so it could be related to that. I'd wait until the status page reports all clear and then try again.
Same here... Something's very wrong here!
I am also having this issue. In addition to the inability to copy out of certain folders.
Hi
I am clearing some files out of folders and Dropbox has started saying too may files to delete. I then have to delete each file individually but still then won't let me delete the folder
Never had this before and it's only recently i.e today this has happened. Is there a change somewhere or a fault online?
This is happening to me also. In addition, I can't copy folders or multiple files at once. Only one at a time!
The same issue started for me today. I tried multiple fixes, but no resolution. Dear DROPBOX, please fix ASAP!!
