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PathRootErrorException received on listFolder
Hi,
I'm working with Dropbox Java SDK for ARES Kudo (kudo.graebert.com) and we're facing weird exceptions sometimes from some of our users. The exception is com.dropbox.core.PathRootErrorExcept...
Thanks for the following up with this additional information. An 'invalid_root' error like this means:
The root namespace id in Dropbox-API-Path-Root header is not valid. The value of this error is user's latest root info.
That is, you're sending the wrong value up in withPathRoot. Note that a user's root namespace ID can change over time, e.g., due to team changes. You can find more information on this in the Team Files Guide and Root Header Modes Guide.
You should have your app catch these automatically change the root used for the user accordingly. You can get the new root information directly from this error, or by checking the user's root information again like you would have originally.
Hi,
I've checked - there are 4 occurences from the last 2 weeks. All from the same account.
Here's the output from getPathRootError:
{".tag":"invalid_root","invalid_root":{".tag":"team","root_namespace_id":"5720228768","home_namespace_id":"2871343088","home_path":"/Tom Holt"}}Any ideas? Does it have something to do with team folders?
Greg-DB Can you help?
Greg-DB
Dropbox Staff
Dropbox StaffThanks for the following up with this additional information. An 'invalid_root' error like this means:
The root namespace id in Dropbox-API-Path-Root header is not valid. The value of this error is user's latest root info.
That is, you're sending the wrong value up in withPathRoot. Note that a user's root namespace ID can change over time, e.g., due to team changes. You can find more information on this in the Team Files Guide and Root Header Modes Guide.
You should have your app catch these automatically change the root used for the user accordingly. You can get the new root information directly from this error, or by checking the user's root information again like you would have originally.
Great! Thanks, I'll give it a try and will report in couple weeks if we see this issue once again.
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