You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
AW-Sheldon
2 months agoNew member | Level 2
Not receiving verification emails.
I'm requesting a verification email be sent to validate my email account, but nothing arrives.
I've added no-reply@dropbox.com to my safe senders list. Nothing is arriving in my junk folder.
I'm not sure where to go to get this simple issue fixed - help please!
Thank you.
Hey AW-Sheldon, I hope you're doing well!
Have you also tried requesting for the verification email from a different browser, or incognito mode, by any chance?
Keep me posted!
- MeganDropbox Staff
Hey AW-Sheldon, I hope you're doing well!
Have you also tried requesting for the verification email from a different browser, or incognito mode, by any chance?
Keep me posted!
- AW-SheldonNew member | Level 2
Many thanks for your assistance.
I had tried and failed multiple times from Google Chrome browser ... when I tried from Microsoft Edge on your suggestion I received verification email immediately and now into DropBox.
Really appreciate your help - its been a frustrating few days!
AW
- MeganDropbox Staff
Hey AW-Sheldon!
Happy to see that your issue is now resolved!
If you need anything else, give me a shout! 😀
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!