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Remove member and transfer files (409) Conflict
I'm trying to automate a leaver process and want to disable an active user and transfer their files to another active user. Using endpoint /members/remove I can successfully disable a user if this is...
If you're getting a status code, such as a 409, that means that you are receiving an HTTPS response. In the case of a 409 from the Dropbox API, there should always be some response body, but it looks like your HTTPS client isn't printing it out.
How have you been trying to access it exactly? It looks like this StackOverflow answer shows how you should be able to.
It doesn't look like it gets that far. The error is an exception that happens at the point of invoking the POST method and server returns: The remote server returned an error: (409) Conflict. The exception itself has Response property but it only provides the following:
IsMutuallyAuthenticated : False
Cookies : {}
Headers : {Transfer-Encoding, Connection, Content-Security-Policy, X-Dropbox-Request-Id...}
SupportsHeaders : True
ContentLength : -1
ContentEncoding :
ContentType : application/json
CharacterSet :
Server : nginx
LastModified : 26/03/2020 20:58:11
StatusCode : Conflict
StatusDescription : Conflict
ProtocolVersion : 1.1
ResponseUri : https://api.dropboxapi.com/2/team/members/remove
Method : POST
IsFromCache : False
This exception only happens if I have the transfer_dest_id in request body. Here is what I'm doing to execute the API call:
I'm using Powershell Invoke-RestMethod cmdlet as below. The headers only include Authorization
Invoke-RestMethod -Uri "https://api.dropboxapi.com/2/team/members/remove" -Method 'POST' -ContentType "application/json" -Headers $_headers -Body <one of the two examples below>
Examples of request bodies for endpoint: /members/remove
API call fails with this body:
{"user": {".tag": "team_member_id","team_member_id": "<team_member_id>"},"wipe_data": false,"transfer_dest_id": {".tag": "team_member_id","team_member_id": "<team_member_id>"},"keep_account": false,"retain_team_shares": false}
API call successful - user is disabled:
{"user": {".tag": "team_member_id","team_member_id": "<team_member_id>"},"wipe_data": false,"keep_account": false,"retain_team_shares": false}
Interestingly, if I just disable a user via /members/remove and then try to use /members/move_former_member_files to transfer files I'm also receiving exactly the same (409) Conflict response. I guess I must be doing something incorrectly.
- Greg-DB
Dropbox Staff
If you're getting a status code, such as a 409, that means that you are receiving an HTTPS response. In the case of a 409 from the Dropbox API, there should always be some response body, but it looks like your HTTPS client isn't printing it out.
How have you been trying to access it exactly? It looks like this StackOverflow answer shows how you should be able to.
This is the clue I was looking for. Thank you very much! The Stack Overflow article allowed me to see the response, as you mentioned, although it wasn't the approved solution that helped me. In the end the actual problem, that generated the 409 Conflict exception, was related to the fact that when doing file transfer the request has to include admin id as well (error_summary: unspecified_transfer_admin_id). An example request body looks like this:
"{"user": {".tag": "team_member_id","team_member_id": "<team_member_id>"},"wipe_data": true,"transfer_dest_id": {".tag": "team_member_id","team_member_id": "<team_member_id>"},"transfer_admin_id": {".tag": "team_member_id","team_member_id": "<team_member_id>"},"keep_account": false,"retain_team_shares": false}"
Bit of a schoolboy error - need to read documentation more carefully.
In any case the problem is solved so thank you for your help!
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