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Forum Discussion
How to delete 'view-only conflicts' folders?
Hi All,
I have access to a shared folder for our Parish Council. At some point some 'view-only conflicts' have been generated. Now my folder structure is different to everyone else's on the council and I'd like to get mine to match theirs!
The folder structure should be:
Parish Council > Archive, Clerk, Finance, etc
However on my account I have some extra levels appeared:
Parish Council (view-only conflicts 2021) > Parish Council (view-only conflicts 2019) > Parish Council > Archive, Clerk, Finance, etc
There are no extra files or folders in these additional folders, and seeing as the 'master' Parish Council folder is nested inside the 'view-only conflicts' folders I have no idea how to return it to normal! How can I get the master folder back to the top of the folder tree? (I assume I'll then be able to delete the empty 'view-only conflicts' folders...)
Any help would be appreciated!!
Hi again, Clifford_B!
In the beginning of the article I linked to you, you'll see some info about moving a shared folder to a different location (not the actual steps); the steps you tried to follow, concern Dropbox Business accounts, so indeed, they are not relevant to you.
If you navigate again to what we see in your second screenshot, you should be able to click on that "..." (ellipsis) on the left of the conflict folder in the options, which should show you the top level folders in your Dropbox.
Without selecting any of the folders, you should be able to click on the "move" option and the shared folder will be moved to your top level.
- Jay
Dropbox Staff
Hi Clifford_B, thanks for bringing this to our attention.
Are you a member of a shared folder, which you have view-only access to, or another user has view-access?
This will help me to assist further!
Hi Jay,
I have view-only access to the master Parish Council folder, and all sub-folders. The other higher level folders are only accessible by me and no-one else on the team.
- Jay
It seems like there was a conflict at some point on your account, could you attach a screenshot showing how it appears in Explorer/Finder and on the Dropbox site?
