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Forum Discussion
The system account was not connected for offline access error when connecting Dropbox OAuth 2 Moodle
I was trying to connect Dropbox to the Moodle LMS. When I try to connect to a system account icon, I get this error.
The system account was not connected for offline access
I have added the API key, Secret, redirect links and also configured endpoints and user field mappings.
Is this linked to Moodle or Dropbox API? I am using Moodle version 4.3.3 and using free Dropbox plan
Please assist in resolving this issue. The screenshot is given below.
Hi Pixel Clear,
One thing is certain - your issue is not directly related to Dropbox API, since the error is not coming from Dropbox API. Contact your middle stage environment provider for further info and if needed that provider will contact Dropbox with additional details.
Good luck.
Hi Здравко,
Thanks for the quick reply. I asked from Namecheap that hosts my server and they said they are not blocking anything coming from Dropbox.
I used HTTP protocols. I added the API key ID and secret and also below links I got from Dropbox documentation and applied them to Moodle settings
service base url
https://api.dropboxapi.comauthorization_endpoint
https://www.dropbox.com/oauth2/authorizetoken_endpoint
https://api.dropboxapi.com/oauth2/tokenuserinfo_endpoint
https://api.dropboxapi.com/2/openid/userinfoPlease let me know if these API endpoints are correct
Thanks.
API endpoints are correct, but it's another story what are you doing with them! Maybe something is wrong with what you do. I though that what you showed comes from other provider and my previous advice was in this context, but since you're doing all calls, clarify what exactly are you doing.
Take a look here, as an example, and see what are differences with what you do.
Hope this gives direction.
- Greg-DB
Dropbox Staff
As Здравко said, this error message does not come from Dropbox itself. This sounds like something the Moodle software should configure, so I suggest reaching out to the makers of Moodle for help.
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