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Forum Discussion
Can't establish secure internet connection
I have reloaded Dropbox, checked firewall OFF, checked time and dateon computer, but still can NOT establish secure internet connection????? HELP!!!
The only other suggestion would be to make sure the Proxy setting in Dropbox Preferences is set to No Proxy. Failing that, something on your computer and/or network is blocking access to Dropbox. If you can't determine what it is, you'll want to open a ticket with Support so they can assist you.
Open your ticket here: https://dropbox.com/support
Track your ticket here: https://dropbox.zendesk.com
Replies take approximately 1 - 3 business days with Plus, Professional and Business users getting priority (longer for Basic users).
- Rich
Super User II
Temporarily disabled your antivirus?- This does not help...I'm on a Mac and do not have antivirus on my mac?? What other options could you suggest??
- Rich
The only other suggestion would be to make sure the Proxy setting in Dropbox Preferences is set to No Proxy. Failing that, something on your computer and/or network is blocking access to Dropbox. If you can't determine what it is, you'll want to open a ticket with Support so they can assist you.
Open your ticket here: https://dropbox.com/support
Track your ticket here: https://dropbox.zendesk.com
Replies take approximately 1 - 3 business days with Plus, Professional and Business users getting priority (longer for Basic users).
