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TimO1968's avatar
TimO1968
Explorer | Level 4
5 years ago

[ULR] ALWAYS returns internal error, code 409

Please help. This used to work (last used about 6 months ago) but now I get "Internal Error" Code 409 when trying to check the status of a batch copy. https://api.dropboxapi.com/2/files/copy_batch_...
API
  • Greg-DB's avatar
    Greg-DB
    5 years ago

    For anyone else watching this thread: this issue should now be fixed.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Thanks for the report! I'll follow up with you privately as it will be helpful to get a few more pieces of information from you to help us investigate this.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    For anyone else watching this thread: this issue should now be fixed.

    • TimO1968's avatar
      TimO1968
      Explorer | Level 4
      5 years ago

      It is working now.

       

      Thanks

    • alexandreafc's avatar
      alexandreafc
      New member | Level 2
      5 years ago

      Hi I have the sample problem I'm trying to check the status for the job below and I'm getting the same error:

       

      {"async_job_id":"dbjid:AACx_VVUn_CDupFRxGpYA31pnLKiS3aVTualWBIxijxZaUGH800ay5_Qm1ddyf1Edq8KDGPzK-4b6V4rleMfSbvO"}

       

      Can you help me?

       

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Staff rankDropbox Staff
        5 years ago

        alexandreafc It looks like this one may be due to the amount of activity on the account. Can you let me know how many items you were trying to copy in this batch? Also, were you trying to run more than one operation at a time, and if so, how many? Feel free to open a ticket instead if you'd prefer.

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