Start 2025 on time and up to date! Seamlessly integrate your calendars into Dropbox with these simple steps! 📆

Forum Discussion

sbrownnw's avatar
sbrownnw
Explorer | Level 4
2 years ago

Dropbox API Service Error: 503 Service Unavailable is in HTML format

Using the Dropbox .net API, I received the following error one time making a file move call.  Why is it formatted as HTML?  Isn't that assuming only a webpage is making the client call, which is not ...
Developers
sbrownnw's avatar
sbrownnw
Explorer | Level 4
2 years ago

I am not concerned about the actual error itself (yes, 503 errors can happen some times for a hosted service).  I am reporting the error should not be specifically formatted as HTML, as that assumes a webpage or HTML capable client is making the API call.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for the feedback! I'll pass this along to the team to see if we can have those kinds of failures not return HTML to API clients, but I can't promise if or when that might be done.

About Discuss Dropbox Developer & API

Node avatar for Discuss Dropbox Developer & API
Make connections with other developers801 PostsLatest Activity: 8 hours ago
213 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!