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tcnolan7's avatar
tcnolan7
Helpful | Level 5
2 years ago

dropbox embedder cannot download file

Hi all,   We are trying to use the DropBox embedder in our website to allow users to download files.  I have the DropBox folder shared and set to "Anyone with this link can edit".   The embedder ...
  • Greg-DB's avatar
    Greg-DB
    2 years ago

    tcnolan7 The team is still working on some aspects of this issue, but yes the file download functionality in particular should be working now.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Staff rankDropbox Staff

Thanks for the report! This is currently an issue when using the Dropbox Embedder with an "edit" link. To avoid this issue, please switch to using a "view" link instead.

tcnolan7's avatar
tcnolan7
Helpful | Level 5
2 years ago

Hi Greg,

 

Thank you for your response.  I did try the View share link but have the same result.  In dev tools I see this error:

Failed to load resource: the server responded with a status of 403 ()

www.dropbox.com/sharing/fetch_user_content_link:1

 

If I copy the View share link directly into the browser and I'm not logged in to DropBox, that works fine.  It just seems to be the embedder code that has a problem.

 

I am using the Embedder using JavaScript code found on this page: https://www.dropbox.com/developers/embedder

 

Thanks for any thoughts

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Do you have a sample page with the view link I can try so I can look into this specifically for you? Feel free to open an API ticket here if you'd prefer to share privately. Thanks!

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