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tcnolan7's avatar
tcnolan7
Helpful | Level 5
2 years ago

dropbox embedder cannot download file

Hi all,   We are trying to use the DropBox embedder in our website to allow users to download files.  I have the DropBox folder shared and set to "Anyone with this link can edit".   The embedder ...
  • Greg-DB's avatar
    Greg-DB
    2 years ago

    tcnolan7 The team is still working on some aspects of this issue, but yes the file download functionality in particular should be working now.

tcnolan7's avatar
tcnolan7
Helpful | Level 5

Hi Greg,

 

Thank you for your response.  I did try the View share link but have the same result.  In dev tools I see this error:

Failed to load resource: the server responded with a status of 403 ()

www.dropbox.com/sharing/fetch_user_content_link:1

 

If I copy the View share link directly into the browser and I'm not logged in to DropBox, that works fine.  It just seems to be the embedder code that has a problem.

 

I am using the Embedder using JavaScript code found on this page: https://www.dropbox.com/developers/embedder

 

Thanks for any thoughts

Greg-DB's avatar
Greg-DB
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Do you have a sample page with the view link I can try so I can look into this specifically for you? Feel free to open an API ticket here if you'd prefer to share privately. Thanks!

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Thanks, that's helpful. I just checked on this more specifically for you, and it looks like in this case that workaround unfortunately won't actually help. (There are a few variables at play here; apologies for the trouble.) In any case I've raised this with the team and I'll follow up once I have an update on the issue.

      • Здравко's avatar
        Здравко
        Legendary | Level 20
        2 years ago

        😁 Let see... where is the rlkey parameter skipped on processing? 🙂 It becomes so when the things get changed from now for yesterday...

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