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Forum Discussion
nabeards
2 years agoHelpful | Level 6
files/list_folder API returns no entries after using new Shared Links
With the new Shared Links released recently I am now getting an empty list of files available at the Shared Link URL. I am calling the `files/list_folder` API endpoint with the `shared_link` specifie...
- 2 years ago
This should be fixed now. Please let us know if you're still seeing any issues. Thanks!
nabeards
Helpful | Level 6
Glad to see I'm not the only one seeing this issue. Does the Dropbox support team monitor these forums or do I need to contact support via our business account?
Здравко
2 years agoLegendary | Level 20
nabeards, In general it's monitored, but during weekend this monitoring is very weak. So it's likely, any move related to things mentioned here, to be performed no earlier than Monday (or even latter). Of course, Business accounts are served better, so if you want you can speed this up, probably. 😉
- nabeards2 years agoHelpful | Level 6
I won't be able to get our account admin to do anything until Monday anyway, so hopefully the support team sees this and can let us know how long for a fix. Our operations are at a standstill until then.
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