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geosite's avatar
geosite
New member | Level 2
6 months ago

404 Messages everywhere for HelloSign / Dropbox Sign.

I have been getting 404 messages to pages that clearly exist (ie Templates or Documents) on Dropbox Sign. I logged out and deleted cookies, logged back in, and now after the Authorization Code page, ...
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alexdimberg's avatar
alexdimberg
Helpful | Level 5
6 months ago

I'm trying to send a document for signature. I've made sure that all email addresses and fields are correct. At the bottom where the "next" button is usually highlighted blue, is now grey and I can't send anything out. 

 

I've tried logging out and back in, I've cleared my cache, and I'm using the same browser I've been using the whole time. 

 

Can anyone speak to what's happening and how I can send documents again? Thanks!

  • Steve9999's avatar
    Steve9999
    New member | Level 2
    6 months ago

    Yep - I have the same problem. And normal / basic users cannot contact technical support anymore since Dropbox bought Hellosign --- that is nuts. It is CLEARLY a service problem....but how the heck are they going to find out? 

  • alexdimberg's avatar
    alexdimberg
    Helpful | Level 5
    6 months ago

     

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