Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
Thanks for your reply. I have an update.
The screenshot was taken in Chrome. I tried in Safari also with the same result. However I tried it in the root folder and it worked as in your screenshot. I then tested other sub-foldera and it now appears!
So, I'm guessing it is something to do with me directly going to a sub-folder from a browser link since the UI update....
Anyhow, I'm glad it's working and I hope this helps if anyone else has an issue.
Thank you for the screenshot for reference. I will take this back to the team to investigate!
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!