We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
RobWilkins
3 years agoHelpful | Level 6
Broken links in InDesign files on macOS Monterey 12.3.1
Hi there,
I've been happily working with Indesign files in Dropbox for a year now where my files are all stored Online Only. It used to be the case that Dropbox would automatically relink all the s...
- 3 years ago
Hello all together
I have the same problem in InDesign with files that are only online and despair almost every day when I have to edit InDesign jobs where I have to locate the files in the Finder first and download them every time.
Now I have discovered a workaround:
- Open a job in InDesign
- Select all entries in "Links"
- Right-click on the menu item "Edit With" > "Preview 11.0".
- After all files have been opened in Preview, quit Preview.
- Switch back to InDesign.
- Continue working.
I hope this helps some of you.
RobWilkins
Helpful | Level 6
I agree, it's a real pain and I hope a solution is found pronto.
I'm having to 'make available offline' files that I need to relink in my InDesign files. This obviously takes up a fair bit of hard disk space and valuable production time relinking everything.
ThomasBrovst
3 years agoHelpful | Level 5
We have the same issue here. Looking forward to seeing a solution.
- Hannah3 years agoDropbox Staff
Hey guys, thanks for reaching out to the Dropbox Community.
We’re actively working on full support for macOS 12.3.
With this version, you may have trouble accessing online-only files in third party apps.
However, you can go to Finder and double-click to open these files.
You can read more info here.
- RobWilkins3 years agoHelpful | Level 6
Thanks for your message and help Hannah,
I am using the method you have outlined here (making any linked files 'available offline') but ultimately I use Dropbox because I can store all my files offline saving me space on my hard disk. With previous versions of MacOS I could happily open an InDesign file and all the links would be intact.
Now, I have to manually make a list of all the linked files, find those files on my Dropbox account and then make them 'available offline'. This is itself does not always restore the link in InDesign. I have to copy the individual files to a folder on my hard disk and then relink.
This is having a real impact on my production time and I expect many others are experiencing the same problem.
The problem has been known for quite a while now and I do hope Dropbox can find a solution asap otherwise I might have to consider another solution for my workflow.
Kind regards,
Rob
- rodrigrafo3 years agoNew member | Level 2
Regarding this problem, which also worries me a lot, I have verified that other services such as One Drive work correctly with InDesign links in Monterrey 12.3 or 12.4. That is, the solution exists. I've been a DropBox Plus user for many years, but if they don't fix this issue soon, I'll consider migrating my workflow to another platform.
- Bill W.363 years agoExplorer | Level 4
This has been a month ago. Any progress? This is just a pain!
- jackiemarie3712 months agoExplorer | Level 4
Is Dropbox still "actively" working on a solution? we're 18 months into this mess and it's costing us time and money. What is the latest update on this?
- tobiasknecht12 months agoHelpful | Level 6
Ich konnte bei uns seit Kurzem die Dropbox-Version für MacOS für File Provider installieren. Jetzt funktioniert alles wieder wie früher – endlich!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!