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Forum Discussion
Broken links in InDesign files on macOS Monterey 12.3.1
Hi there,
I've been happily working with Indesign files in Dropbox for a year now where my files are all stored Online Only. It used to be the case that Dropbox would automatically relink all the s...
Hello all together
I have the same problem in InDesign with files that are only online and despair almost every day when I have to edit InDesign jobs where I have to locate the files in the Finder first and download them every time.
Now I have discovered a workaround:
- Open a job in InDesign
- Select all entries in "Links"
- Right-click on the menu item "Edit With" > "Preview 11.0".
- After all files have been opened in Preview, quit Preview.
- Switch back to InDesign.
- Continue working.
I hope this helps some of you.
Same Problem here. Dropbox promised an Update for november 2022… The Support is negating the problem or offering a useless workaround. Our customer consultant at dropobx isn't even answering mails.
Microsoft one Cloud had the same problem but solved it after a few months.
- I have a catalogue of images (over 1000) to download with preview before I can use my InDesign file. This is adding so much time to my workflows - Dropbox is heavily used within the design community and I am really disappointed this hasn't been fixed at this stage. It is not a workable solution for me at all the way things have been left.
EDIT if you are opening a large amount of files in Preview as per the work around I recommend doing this in batches if you have lots of files to download for relinking to prevent crashing. Also Option + close to close all the preview windows at once when opened to save a little time.
Really hope this is sorted soon though. - Megan
Dropbox Staff
Hi all, happy Monday!
Please keep in mind that our engineers are aware of this issue and actively working on a solution. We will provide an update when the fix is implemented.
Thanks!
- Hey Megan,Thanks for the reply.We'd be very grateful if they could put some kind of timeframe on the likelihood of there engineers fixing this, as it's proving increasingly painful to have to relink all legacy files to their respective links – which is something we need to do on a regular basis. So we need to know this will be resolved soon, or we – and we assume many other design agencies/studios – will need to look into alternative solutions, as it's untenable to continue to work like this in the long term, when we're paying a monthly subscription for their service.
When will this befixed? It is August 2023 and after the macos 13.5 I again have this issue.
All my links in Indesign are also broken now. I hate Dropbox so much right know. This is costing me hours and hours. Deadlines not being met. And why are the links broken? The path hasn't changed? Library>CloudStorage>Dropbox same as it was before the update.Hi Megan,
Any updates from the engineers?
Many thanks,
Ethan
Hi Beauriz
Can you confirm that there is no issue when working with Microsoft OneDrive? We are currently looking for another cloud solution as dropbox does not seem to be working on a solution.I have only tried it briefly and this point worked. However, we have not switched over yet. Therefore, I cannot say if there are other problems.
